GetHuman-senkowbu's problème de service client avec WalMart de septembre 2022

Aide sur mon problème WalMart
The issue in GetHuman-senkowbu's own words
I have an email stating the following * cases would be escalated to 'Customer Resolutions' or 'Lost After Delivery Dept' & I have NOT been contacted w*in the ** hours, as promised. * **. Order * *************, May **,****. Rec'd mattress pad. Want to return but do not have a corresponding item name on my order. Inside box, label on pad is "Madison Park". *Label shows: shipped from Waco, TX. *.* lbs. INV & PO* **************Ref: ********, BASI**-****. FedEx TRK***** **** **** ******Requesting Advanced Search put on this order********. Order * ************* June *, ****. Bissell steam*vacuum. return window is TODAY, ******** but computer does not offer a link to make a return & get label.*********Need FedEx label & for Walmart to arrange a pickup********* ***. Order * *******-******, May **,****. MERITLIFE mattress pad, according to a phone call I made, was to be refunded as it was 'Lost in Transit' by FedEx. Then Customer Resolutions emailed stating, "order tracking number does not show it had been scanned returned" so NO REFUND. Payment Contact Center requested someone from 'Lost After Delivery' to call me or I have to call billing to get transferred to 'Account Review Team'. *I do NOT have a MERITLIFE mattress pad in my home & need your help in getting a refund.*******HELP me get my refund*******Thanking you in advance, Diane

GetHuman-senkowbu did not yet indicate what WalMart should do to make this right.

Since they opened their store here. I am ** yrs old
Calling Walmart Billing Dept, Customer Relations, Customer Care, Accounts Review Team
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Problème de service client
Reported by GetHuman-senkowbu
sept. 6, 2022 - il y a 3 mois
Vu par 7 clients jusqu'à présent
Problème similaire à 177 autres
0 clients suivant ce
Items needed
Votre numéro de commande
Votre adresse de facturation
Adresse e-mail sur le compte (le cas échéant)
Numéro de commande
Adresse de facturation


GetHuman-senkowbu a commencé à travailler sur ce problème
sept. 6 6:42pm
GetHuman-senkowbu a confirmé que le problème était résolu. Hourra!
sept. 6 6:58pm