I made an appointment for **-** because I had no TV service. The appt. was made yesterd...

GetHuman6727279's Problème de plainte avec Cox Communications de octobre 2021

Aide sur mon problème Cox Communications
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Nom du compte, adresse e-mail du compte, numéro de compte, code PIN du compte, numéro de téléphone du compte et adresse de service du compte
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La meilleure façon de déposer une plainte consiste à soumettre le problème par téléphone et à demander à parler à un responsable. Vous pouvez également soumettre des formulaires de commentaires par e-mail ou sur le site Web. Vous pouvez également soumettre le problème au responsable local.
The issue in GetHuman6727279's own words
I made an appointment for **-** because I had no TV service. The appt. was made yesterday. A young man came at *:**. I had no service for * days. I am **. The young man completed his work and the tv was fine. At some point, ** min., I shut the tv off and laid down. I am diabetic and have kidney disease. About ***:**, I turned the tv on and there was NO signal! I was on the phone with Cox for over and hour. Nothing they could do. Everyone was busy. Another day without TV. That's a long day for me. A new time was set for Thursday. SURELY someone would have been willing to help me. I have been a customer for ** years! Another quiet day...

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Cox Communications

Problème de plainte
Reported by GetHuman6727279
oct. 20, 2021 - il y a un mois
Not resolved
Vu par 1 client jusqu'à présent
Problème similaire à 602 autres
0 clients suivant ce

Timeline

GetHuman6727279 a commencé à travailler sur ce problème
oct. 20 6:15pm
GetHuman6727279 indique que le problème n'est pas encore résolu.
oct. 20 6:15pm