The question we are asked most often is about how to talk to Groupon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
, I am reaching out regarding an issue where I did not receive my code after making a purchase on Groupon.
There is a link to the most up-to-date contact information right here on this page that you are viewing. You can reach out to Groupon's customer service for assistance with your issue.
Asked Jul 9, 2025 11:37 AM
I bought tickets for water parks and did not receive the code for my ticket
If you purchased tickets and did not receive a code, please check your email, including your spam or junk folder. The ticket codes are typically sent to the email used for the purchase. If you still can't find it, there is a link to the most up-to-date contact information right here on this page for further assistance.
Asked Jul 9, 2025 11:27 AM
I purchased a Groupon. On the merchants groupon sites was a special price to pa $160. Why was i charged $179. Tony Artistry Kogarah was the place
If you were charged a different amount than expected, it may be due to additional fees or taxes that were not included in the listed price. Promotions or deals can vary by location and specific terms. It's best to review the details of the purchase on your Groupon confirmation. If you have questions regarding specific charges, please refer to the most up-to-date contact information provided on this page for assistance.
Asked Jul 9, 2025 3:53 AM
The email was incorrectly input and now I can’t get the verification code to verify my order. My bank account was charged and I do have an order number, but I can’t access the voucher.
We understand that this situation can be frustrating. If your email was entered incorrectly, you may need to update it to receive the verification code and access your voucher. There is a link to the most up-to-date contact information right here on this page. You can reach out for assistance regarding your order number and the email issue.
Asked Jul 5, 2025 3:41 PM
I placed an order for Groupons tickets and don’t have access to my tickets .
Please check your email for the confirmation sent by Groupon, which usually contains a link or PDF attachment for your tickets. If you don't see it in your inbox, check your spam or junk folder. You can also manage your orders through the "My Groupons" section of the website or app, where you may find your ticket information. If you're still having trouble accessing your tickets, refer to the contact information provided on this page for assistance.
Groupon has specific policies regarding refunds that can vary based on the type of deal purchased and the circumstances surrounding
In cases where the merchant does not honor the voucher, there may be additional recourse such as requesting a resolution through Groupon. Additionally, customers should be aware that some purchases may be labeled as non-refundable or have particular restrictions outlined in the deal details. This information is important to read before making a purchase.
For situations where a customer is seeking a refund due to an issue with the service or product provided, Groupon typically suggests contacting the merchant directly to resolve the matter. However, if that does not lead to a satisfactory outcome, customers may find useful information about submitting a refund request or obtaining assistance through the Groupon website. It is always advisable for customers to review the specific terms and conditions associated with their purchase and the most up-to-date information available on Groupon's current web page for any inquiries pertaining to refund policies....
We look to the Groupon issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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