Booking.com Customer FAQ

Price adjustments are generally not offered for existing bookings. However, you can check your booking details and cancellation policies. If the new price is significantly lower, consider cancelling your current reservation and rebooking at the new rate, if applicable. Be cautious about any cancellation fees that may apply.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that link to reach out for assistance regarding your hotel details.

If you have canceled your reservation, it's important to ensure that the cancellation was processed correctly. Check your email for a confirmation of the cancellation. If you have not received this confirmation, or if the property is unaware of your cancellation, it may be necessary to follow up directly with the property. You can refer to the link on this page for the most up-to-date contact information for Booking.com to assist you further.

We suggest checking the cancellation policy associated with your reservation for specific details. If your booking is eligible for cancellation, you can do this through your Booking.com account. Simply log in, find your reservation, and follow the prompts to cancel.

We recommend checking your Booking.com account to see the options available for modifying your reservation. You can usually change your booking dates directly through the "Manage Booking" section. If your booking allows for changes, follow the instructions provided there. If you encounter any issues or your reservation doesn’t permit changes, please refer to the relevant policies.