Booking.com Phone Number

Calling Booking.com customer service faster by GetHuman

888-850-3958
Customer service
Current Wait: 14 min (13m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Entrez votre numéro de confirmation ou maintenez pour un agent

Reasons customers like you called recently

Yes I want to speak with some one about booking a room
Please cancel our reservations on October **, **** and October **, **** due to sickness...
Is this booking buddies
Hi!**I have an issue that my wallet has not been credited for a stay back in July...
My request for a free cancelation ********** from Candlewood Suites located in Turlock...
I want to cancel my reservation at del largo for nov*-**. I never received an email to...
My booking was cancelled due to the corona virus , you had already taken my money from...
Was charged a unauthorized charge to my credit card by through booking.com I spoke with...
Need to cancel my home for rental* hosting.
I need to speak to someone in regard of getting a free night or a discount for a room I...
dear sir ,*this mail to complaInt against for our booking .com extranet loging id and...
Booking **** number doesn’t go through if I don’t have a reservation * nor pin * what n...
I need a receipt for a stay in Paris August ** of ****.
I wish you would add * things to your filter list:*-number of steps up to the entrance...
Need refunds for a stay where the description of hotel didn’t match up to the room I re...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Booking.com's Phone-Based Customer Care

Booking.com is an online travel booking agency that lists over 28 million properties. With customers all over the world, it isn't surprising that Booking.com receives a lot of requests for customer service.

Why Do People Call Booking.com Customer Support?

People who are planning trips and vacations contact Booking.com for a range of reasons, including:

  • Technical support in using the Booking.com site
  • Questions about reservations and booking terms
  • Assistance in working with travel vendors (i.e. hotel management)
  • Assistance in changing or canceling reservations

Best Practices for Calling Booking.com Customer Service

Booking.com only provides phone assistance to customers who have booked travel on the site and can provide a confirmation number and PIN when calling in. This information is provided via email after making a reservation.

If you have not made a reservation or don't have your confirmation email, you'll have to use Booking.com's web-based customer service.

In addition to having your confirmation email in front of you, you'll also need any additional correspondence between you and Booking.com or your travel vendor. It's also wise to have pen and paper handy so that you can take notes, including confirmation or cancelation numbers, during your call.

Reminder: Booking.com is a third-party booking engine, not a travel vendor. This means that customer service representatives for Booking.com may be limited as to how much they can do for you. While an agent may be able to intercede on your behalf, you may still find yourself subject to the restrictions placed on your transaction by the vendor itself.

The issue of working with a third-party booking agency can also significantly delay response times, as Booking.com representatives may have to spend time contacting a vendor and then relaying information to you.

How Do People Feel About Their Calls to Booking.com Customer Support?

There seems to be a range of opinions when it comes to Booking.com's phone-based customer service. While there are individuals who are perfectly satisfied with the service they've received, there are also reports of extremely poor service. Common complaints include Booking.com not honoring prices and promotions, as well as failure to complete promised refunds.

Notable Media Cases

A journalist reported multiple cases of Booking.com failures, including quoting a nightly rate for a room and then, with no warning, tripling the rate right before the traveler was set to arrive in town. In another case, Booking.com offered a promotional deal to tourists at a specific location, only to sharply reduce the offer months later leaving travelers scrambling to rethink their budgets.

In both cases, it took third-party intervention to secure acceptable resolutions for both customers.

What Kind of Issues Can Booking.com Customer Support Resolve?

Booking.com customer support can resolve many issues and concerns experienced by travelers who use the Booking.com site. These include questions about bookings that have already been made, questions about changes to reservations, canceling reservations and mediating between vendors and customers.

What Can't Be Resolved by Phone With Booking.com?

Booking.com phone support is not available to those who have not booked travel with Booking.com. Site users who have general questions but do not yet have a reservation must contact Booking.com through its website customer service portal.

Because Booking.com is a third-party booking service, it may not be possible for Booking.com to persuade vendors to provide refunds or other forms of compensation in situations where a transaction agreement makes it clear that the customer is not entitled to a refund or compensation.

What Can I Do If I Am Unhappy With My Call to Booking.com?

If you get off the phone feeling frustrated after a call to Booking.com customer service, don't give up. A resolution may still be possible.

Review the notes that you took during the call. If you weren't able to take notes, do so now. Write down or type out what you remember from your conversation with a Booking.com customer service representative. This information can be useful if you have to escalate your case.

Try calling Booking.com back. You may reach a more experienced or better-trained customer service agent who actually able to provide real assistance.

Another option is to try connecting through Booking.com's customer service portal on its site. Booking.com also has a presence on some social media platforms, including Facebook and Twitter. Social media specialists may be able to assist you.

You might also have better luck contacting the actual travel vendor (hotel, car, airline) to see if its representatives can resolve your issue. Another possibility is contacting your credit card company and initiating a chargeback.

Customer Number 888-850-3958 - by the Numbers

Numéro de téléphone à composer888-850-3958
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer14 h 30
Naviguer dans un labyrinthe téléphonique vers un être humainEntrez votre numéro de confirmation ou maintenez pour un agent
Attente moyenne
Attente actuelle14
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, email, web, twitter
Qualité de la communication50%
Qualité de l'aide67%
Votes des clients2,619
Dernière mise à jour des informationsTue Oct 20 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Booking.com's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Booking.com, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Booking.com agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Booking.com car 174,768 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 888-850-3958 incluent Question About A Booking, Change My Booking, Refund My Booking, Overcharge on Account, Complaint About My Stay et d'autres problèmes de service client. Le Booking.com centre d'appels auquel vous appelez a des employés de Toronto, Indonesia et est ouvert 24 hours, 7 days selon les clients. Au total, Booking.com possède 2 numéros de téléphone. La meilleure façon de parler aux Booking.com représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Booking.com - by phone or otherwise

Bien que 888-850-3958 soit le meilleur numéro sans frais de Booking.com, il existe 5 moyens de les contacter. Selon d'autres Booking.com clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 203-320-2609 numéro de téléphone de leur Service client international service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via customer.service@booking.com pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Booking.com, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Booking.com.

What is GetHuman's Relationship to Booking.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Booking.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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