US Postal Service Phone Number

Calling US Postal Service customer service faster by GetHuman

Customer service
Current Wait: 25 min (22m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Pour suivre un colis / parler à un humain du suivi d'un colis. Si vous souhaitez acheter des timbres, appuyez sur 2 ou dites «Timbres» puis dites «Représentant». Écoutez et attendez qu'il parle. Si vous entrez quelque chose avant cela, cela ne fera rien. Appuyez sur 1 pour suivre un colis ou dites «Suivi». Dites «représentant» et vous serez transféré à un représentant

Reasons customers like you called recently

Hello, my tracking says the address is wrong, it is not. It's for Amy Gonzalez at...
Package is supposed to arrive today, but hasn't arrived. It has already been delayed fo...
I need my package it’ hasn’t moved for * days!!!’
I ordered something from New York and company and got a message delivery confirm but my...
How do i pay my po box rent online?
My package is in another state at wrong postal office trying to get it redelivered havi...
how do i get a price quote for shipping*I want to ship international*from benin africa...
A package was not delivered because part of the address is missing, I want to know if I...
I need to pay for my po box, in Grants,NM- but I am in Albuquerque. How can I pay my bi...
Mail not delivered in mailbox even thought I received notification that it was.
I have been on hold for an hour. My package is stating that it is being rts due to a va...
Change of address and then another change of address
I mailed out license plates on May ** to Sacramento California.*It still has never arri...
Our area has not been recieving the mail on a regular basis whats going on? in the Fran...
My parcel Tracking *CM*********IN left customs in Chicago on June *nd and said it was o...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

Numéro de téléphone à composer800-275-8777
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 8am-8:30pm, Sat 8am-6pm EST
Meilleur moment pour composer8 h 05
Naviguer dans un labyrinthe téléphonique vers un être humainPour suivre un colis / parler à un humain du suivi d'un colis. Si vous souhaitez acheter des timbres, appuyez sur 2 ou dites «Timbres» puis dites «Représentant». Écoutez et attendez qu'il parle. Si vous entrez quelque chose avant cela, cela ne fera rien. Appuyez sur 1 pour suivre un colis ou dites «Suivi». Dites «représentant» et vous serez transféré à un représentant
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, facebook, email, web, twitter
Qualité de la communication54%
Qualité de l'aide57%
Votes des clients46,239
Dernière mise à jour des informationsWed Jun 09 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de US Postal Service, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un US Postal Service agent. Ce numéro de téléphone est le meilleur numéro de téléphone de US Postal Service car 379,728 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-275-8777 incluent Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge et d'autres problèmes de service client. Le US Postal Service centre d'appels auquel vous appelez a des employés de Michigan, California et est ouvert Mon-Fri 8am-8:30pm, Sat 8am-6pm EST selon les clients. Au total, US Postal Service possède 6 numéros de téléphone. La meilleure façon de parler aux US Postal Service représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting US Postal Service - by phone or otherwise

Bien que 800-275-8777 soit le meilleur numéro sans frais de US Postal Service, il existe 11 différentes façons de les contacter. Selon d'autres clients US Postal Service, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 800-610-8734 numéro de téléphone Particuliers non postaux. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 800-610-8734 pour Particuliers non postaux. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter US Postal Service, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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