FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.
People call FedEx for a number of reasons, including:
There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:
Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.
Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.
One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.
FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.
In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.
FedEx can also arrange to have a driver come and pick up an item at your home or office.
FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.
Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:
Il s'agit du meilleur numéro de téléphone de FedEx, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un FedEx agent. Ce numéro de téléphone est le meilleur numéro de téléphone de FedEx car 87,216 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-463-3339 incluent Missing Delivery, Delivery Problem, Account Access, Refund a Charge, Track a Package et d'autres problèmes de service client. Le FedEx centre d'appels auquel vous appelez a des employés de Maryland, Spain, India, Philippines et est ouvert 24 hours, 7 days selon les clients. Au total, FedEx possède 2 numéros de téléphone. La meilleure façon de parler aux FedEx représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 800-463-3339 soit le meilleur numéro sans frais de FedEx, il existe 6 différentes façons de les contacter. Selon d'autres clients FedEx, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 800-622-1147 numéro de téléphone Facturation. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via Live Chat pour Technical Support. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter FedEx, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for FedEx.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.