Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.
There are many reasons why a person might call Equifax's telephone customer service:
Here are some tips for ensuring a productive call to Equifax phone-based customer service:
A Word About Free Annual Credit Reports
Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.
You also have a legal right to a free credit report under other circumstances, including:
If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.
There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.
Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.
Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.
Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.
Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.
In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.
Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:
Il s'agit du meilleur numéro de téléphone de Equifax, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Equifax agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Equifax car 187,800 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 866-640-2273 incluent Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change et d'autres problèmes de service client. Le Equifax centre d'appels auquel vous appelez a des employés de India, Philippines et est ouvert Mon-Fri 9am-5pm EST selon les clients. Au total, Equifax possède 14 numéros de téléphone. La meilleure façon de parler aux Equifax représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 866-640-2273 soit le meilleur numéro sans frais de Equifax, il existe 18 différentes façons de les contacter. Selon d'autres clients Equifax, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 800-846-5279 numéro de téléphone Service Clients. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 800-846-5279 pour Service Clients. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Equifax, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Equifax.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Equifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.