Contact Verizon FiOS

The best of the 11 ways to get in touch with Verizon FiOS by GetHuman

Verizon FiOS Phone Number
800-837-4966 · Service Clients888-910-4366 · New Customers
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Verizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Verizon FiOS:

My channels are broadcasting in SPANISH. I do not speak SPANISH. How do I change the...
My Fios is broadcasting a number of channels in SPANISH. I do not speak SPANISH* I ha...
I do not have internet service.
I want to remove major league baseball all sports from my package also premiumchannels
I recently signed a Verizon Fios * year contract but now I want to drop a few of the se...
I see an extra $** on my bill and I need to know why.
Need to speak with a Verizon representative regarding a cell phone account
Want to order Oakland A's mlb package
My tv guide is showing No Program Info for every channel and my DVR isnt working
I am moving to a new address. I had scheduled with Verizon Fios to install internet at...
Appointment scheduled for ********** needs cancelled, it was caused by outage in my area
Equipment return and order
my phone is not working at all it's taking me forever I have to leave for work in about...
I can't access tv channels from my laptop on FIOS. I get message*-*-**-***-*** and I'm...
internet speed unchanged after service upgrade
More customer issues

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Verizon FiOS contact information - compared

Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
Service Clients
38 min2286
nouveaux clients
<1 min1734
Service Clients
3 min1515
Service Internet et TV
15 min1775
Support résidentiel
3 min427
Service Clients
38 min1848
84 min933
Offres et forfaits Concierge
<1 min2725
Nouveau concierge client
<1 min2157
Online Help
Service Clients
<38 heures2060
Déménagement et changement d'adresse Concierge
<1 min2153

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