Contact Verizon FiOS

The best of the 11 ways to get in touch with Verizon FiOS by GetHuman

Verizon FiOS Phone Number
800-837-4966 · Service Clients888-910-4366 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Verizon FiOS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Verizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Verizon FiOS:

Second repair call for channels on tv not loading
received email that my trial or test drive has ended and that now my selection is null...
I am trying to install a new router. I have got as having Wifi with no. Internet. Not...
Hi, I made a payment arrangement for February to pay my bill, yet I get a notification...
All services out.*I've rebooted router and ont*I have no phone or internet
Wi-Fi hasn’t worked in nearly a week
WiFi hasn’t worked in nearly a week
I ordered a baseboard mounted phone jack weeks ago and still have not received it . The...
CBE TV channel is black. NFL playoffs start in * minutes...
Voice is not working on any remotes
several television in the resident is not working, Try to reset but the problem is not...
I received the new router that I ordered, but am unable to activate it. I connected eve...
Helping my parents with their router, and I need tech support. They are FIOS clients in...
I would like to know how to access my email with Verizon. Is it now AOL?
More customer issues

Help me with my issue

Verizon FiOS contact information - compared

Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
Service Clients
38 min2257
nouveaux clients
<1 min1381
Service Clients
3 min1515
Service Internet et TV
15 min1746
Support résidentiel
3 min427
Service Clients
38 min1819
87 min904
Offres et forfaits Concierge
<1 min2696
Nouveau concierge client
<1 min2128
Online Help
Service Clients
<38 heures2031
Déménagement et changement d'adresse Concierge
<1 min2124

Does GetHuman work with Verizon FiOS?

GetHuman does not work directly with Verizon FiOS's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Verizon FiOS at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!