Comcast Numéro de téléphone

Appelez le service client Comcast plus rapidement grâce à GetHuman

800-266-2278
Service Clients
866-203-0432
Nouveaux clients
Attente actuelle:46 minutes (29 m moy)
Heures: Mon-Sat, 7 AM to 9 PM; meilleur moment pour appeler: 8:30am
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
BillingService OutageStreaming or Download TroubleEquipment TroubleCancel ServiceUn problème différent
Accédez à une personne en direct le plus rapidement possible:Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Raisons pour lesquelles les clients comme vous ont appelé récemment

Forgot log in info to the gateway Website address is **.*.*.*
an hr ago
I need to report a reckless Comcast driver. He nearly ran me off the road & kept going...
2h ago
My username*password is not working. I go online and change it, it gets accepted, and t...
3h ago
I cannot access my devices because it says my WiFi username* password is not accurate...
3h ago
Internet problems. I would like to speak to someone please! I’ve done the resets and...
4h ago
Want to cancel service
4h ago
the WiFi connections goes out, the TV and phones goes out also. we reset router and it...
5h ago
My phone is calling other phone numbers. Callers are calling back leaving voice mail an...
5h ago
The Comcast numbers ***-***-**** and ***-***-**** that I found here went to some kind o...
6h ago
Trying to cancel service
6h ago
Internet is moving slow on some devices some things work and some do not and it will no...
6h ago
I can not sent out e-mails from my computer. Error message: "Outgoing server (SMTP) sm...
6h ago
Internet connection down
6h ago
Unable to access my account on my cell though it says that I am signed in. It says I am...
6h ago
No WiFi. Need to talk to a person on the phone.
6h ago
See more recent reasons for callingAidez-moi avec mon problème
How to call {{company.name}}

Our Editor's Notes on Comcast's Phone-Based Customer Care

Comcast is a major provider of Internet, cable and telecommunication services in the United States. These services are sold under the Xfinity brand name in the United States. Since Comcast is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service.

Why Do People Call Comcast?

People call Comcast for many reasons related to their Xfinity cable television, telephone, and Internet services. These reasons include

  • Starting, changing or disconnecting service
  • Upgrading service or adding on new services
  • Technical support and questions
  • Scheduling repair calls
  • Billing issues and payments

There are several ways that you can get in touch with a Comcast representative by phone:

  • Call Comcast's toll-free number.
  • Visit Comcast's website and set up an appointment for a call-back from Comcast customer service. This can be useful if you don't want to have to wait on the line for a representative.
  • Dial 611 from a Comcast mobile or landline phone.

The Comcast voicemail system will direct your call to the appropriate department. Current customers will have to input the last four digits of their Social Security number to move forward in the system, non-customers can hit "0" to eventually be connected with a live Comcast customer support representative.

When contacting Comcast/Xfinity, keep in mind that it has separate customer support systems for business and home customers. Ensure that you have the correct phone number for the division you need before calling.

How do Consumers Feel About Comcast Phone Customer Service?

Many customers have expressed dissatisfaction with Comcast's customer service. These complaints cite long wait times, unhelpful agents and difficulty in getting representatives to cancel services when requested. It should be noted, however, that others have had positive experiences with Comcast as well.

Consumers have sometimes noted that they've received inconsistent service from customer service representatives, with representatives making promises that aren't kept by the company. Keeping a record of calls and discussions, as well as bills and receipts, can be helpful when dealing with Comcast customer service.

Noteworthy Customer Service Cases

In 2014 a journalist and his wife attempted to cancel their Comcast Internet service. The customer service "retention specialist" refused to cancel the service when the journalist's wife asked him to do so. Eventually, the journalist got on the phone and spent a long time trying to get the Comcast representative to agree to cancel the service and give him a cancellation number.

Unfortunately, the representative was less than helpful and repeatedly ignored the couple's pleas for a cancellation. The journalist recorded the call and uploaded it to the Internet so that others could listen. The recording went viral and many other people posted stories about their own negative experiences with Comcast.

It should be noted that Comcast media reports of this case seriously and pledged to do a better job with training its customer service team.

What Can Be Accomplished with Comcast Phone-Based Customer Service?

Most customer care issues can be resolved over the phone, including:

  • Billing and payment issues
  • Starting, adding, changing or canceling services
  • Scheduling installations and repairs
  • Testing Internet speeds and resetting connections

Issues that can't be handled directly or immediately with Comcast customer service include issues with malfunctioning or outdated equipment that needs to be repaired or replaced. When customers discontinue their service, they will need to return or mail their equipment to a Comcast office. Customer service agents can schedule repair appointments and direct customers in returning equipment, however.

What if Calling Comcast Telephone Customer Service Doesn't Work?

While calling Comcast customer service usually results in the consumer getting the result he or she wants, there are situations that aren't' easily resolved by phone, at least not during the first call.

If you find yourself frustrated by Comcast phone-based customer service, consider taking the following actions:

  • Contact Comcast via live chat on its website. Some people find that they communicate better via text-based chat. In addition, chat provides users with a paper trail that can be useful if the situation escalates and there is a need for a record of previous communications.
  • Comcast can also be reached via its social media accounts on various platforms. In some cases, it may be easier for consumers to get their concerns addressed through these channels. Comcast is active on Reddit, Twitter and Facebook. In addition, you may be able to get assistance on its support forums, which can be found on the Comcast website.
  • Visit an Xfinity retail store. It may be easier to resolve your issues if you can speak to a representative in person. Call the store ahead of time to find out whether one of their reps can provide assistance.
  • Try calling back later. Another representative may be able to assist you more efficiently.

Numéro de client 800-266-2278 - en chiffres

Numéro de téléphone à composer
800-266-2278
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
Mon-Sat, 7 AM to 9 PM
Meilleur moment pour composer
8:30am
Naviguer le labyrinthe téléphonique à un humain
Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
Attente moyenne
29
Attente actuelle
46
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or chat or twitter or web
Qualité de la communication
46%
Qualité de l'aide
45%
Les votes des clients
20,156
Informations mises à jour en dernier
Tue Jan 21 2020 08:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Comcast / 800

Il s'agit du meilleur numéro de téléphone de Comcast, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Comcast. Ce numéro de téléphone est le meilleur numéro de téléphone de Comcast car 331,158 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 800-266-2278, y compris Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service et d'autres problèmes de service client. Le centre d'appels Comcast que vous appelez a des employés de South Carolina, Pennsylvania, Colorado, New Hampshire et est ouvert Mon-Sat, 7 AM to 9 PM selon les clients. Au total, Comcast a 11 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Comcast, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Comcast - par téléphone ou autrement

Tandis que 800-266-2278 est le meilleur numéro sans frais de Comcast, 15 total vous permet d'entrer en contact avec eux. Selon les autres Comcast clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 866-203-0432 numéro de téléphone pour leur département New Customers. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 866-203-0432 pour New Customers. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Comcast, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Comcast.

Quelle est la relation entre GetHuman et Comcast?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Comcast. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Comcast Informations de contact

Plus de numéros de téléphone de l'entreprise

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