CenturyLink Numéro de téléphone

Appelez le service client CenturyLink plus rapidement grâce à GetHuman

Attente actuelle:13 minutes (8 m moy)
Heures: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; meilleur moment pour appeler: 9:30am
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Raisons pour lesquelles les clients comme vous ont appelé récemment

My bill was increased from $***.** to $*** **. WHY? I received or requested no additi...
4h ago
My bill is incorrect pursuant to several previous phone calls to Centurylink. I need t...
4h ago
signal won't reach the garage, what can i do?
6h ago
I had a high speed line put in for **.** a month and now am being charged **.** a month.
6h ago
Last monday a technician came nd set up service to our new location. He brought a wire...
6h ago
can not change my pass word ? I know that they are the right answers
10h ago
I am receiving "****" emails that I dont't want. How do I get rid of them? ** today...
a day ago
requesting a new router*modem. account number *********
a day ago
I have been trying for well over a year now to activate the norton virus scanner you sa...
2d ago
Received a bill with a late charge when my payment cleared my bank * days before it was...
2d ago
Repair. My un buried internet line just got cut with a weed eater. Was supposed to hav...
2d ago
i have a service call set up for today between * am and * pm. I had no data line yester...
3d ago
I have been trying to reach someone in repair service to report a tree in your line tha...
3d ago
Please change my email address or add my new address to your records
3d ago
Need to ask about my March statement,
4d ago
See more recent reasons for callingAidez-moi avec mon problème

Our Editor's Notes on CenturyLink's Phone-Based Customer Care

CenturyLink is a technology company that is perhaps best known for offering consumer and business telecommunications, broadband Internet and DirectTV services. As a provider of services in 37 U.S. states, it isn't surprising that its customer service departments get a lot of calls.

Why do People Call CenturyLink Customer Support?

People call CenturyLink customer service for a range of reasons, including:

  • Requesting the start of new service
  • Making changes to existing services
  • Canceling or transferring service
  • Technical support for services or devices
  • Upgrading or purchasing equipment or devices
  • Questions about the proper use of services or equipment
  • Scheduling technician visits
  • Questions about accounting and billing issues
  • Making payment plans

Best Practices for Calling CenturyLink Customer Service

To help ensure a productive conversation with CenturyLink customer service representatives, check out these tips:

  • Check to make sure you are calling the correct number for the service that you are requesting. CenturyLink has different numbers for various departments, so check the website or your latest bill for what number to call.
  • Have your account number, as well as any correspondence or bills related to your inquiry, in front of you. Nothing is more frustrating (for you or the representative, than finally beginning a conversation only to have to search for documents that you don't have handy.
  • If you are requesting technical support for your Internet, phone or DirectTV, keep in mind that the representative will likely ask to perform remote diagnostic testing. This will be easier if you are in the same room as the device or your computer. If you are calling about broadband service from a mobile phone, and your phone is currently connected to your WiFi, switch off the WiFi.
  • Keep pen and paper handy so that you can take notes during your call. This can be helpful if you need to record confirmation numbers and can be particularly useful if you need to escalate your case.

How Do People Feel About Their Calls to CenturyLink Customer Support?

Reports on CenturyLink customer service is mixed. Some customers are very pleased with the service that they've received while others have complaints. Areas of dissatisfaction often involve inconsistent information provided by customer service representatives, as well as a failure to follow-through on promises made.

Notable Media Reports

In one reported case, a long-standing customer entered into a payment arrangement with CenturyLink as a way of paying off a past due balance. Despite this agreement and an explanation that his first payment would take a few days to arrive, CenturyLink disconnected his service anyway, demanding a deposit before reconnection. Eventually, the situation was resolved, but not until the story was reported on by a local journalist.

What Kind of Issues can CenturyLink Customer Support Resolve?

Customer service representatives for CenturyLink can resolve a range of issues over the phone, including enrolling you into a new service as well as transferring, changing and canceling service.

In addition, a representative can perform some diagnostics on your service and equipment. The representative may also be able to teach you how to use your equipment and get the most out of your broadband, phone and DirectTV services.

What can't Be Resolved by Phone with CenturyLink?

If your situation can only be resolved by replacing or repairing equipment, you will need to either schedule a technician appointment or make arrangements to swap out devices at a CenturyLink location.

If you want to pay your bill in cash, you will need to visit an authorized payment center. Be sure to bring your latest CenturyLink bill with you so as to ensure that your payment is properly credited to your account.

What can I do if I am Unhappy With my Call to CenturyLink?

If your first call to CenturyLink doesn't resolve your issue, don't give up. There are still things you can do:

  • If you haven't already done so, write down what happened during your call. Having this information in writing can make it easier for you to describe what happened to other CenturyLink agents.
  • Call back. You may have had a bad experience with one representative, but the next person you speak to may have the training and ability to help.
  • Use CenturyLink's live chat option to communicate with a representative. A variation on this is getting in touch via CenturyLink's social media accounts. Either option provides you with a transcript of your conversation, something that can be very useful if you have to pursue the matter further.

Numéro de client 888-218-0467 - en chiffres

Numéro de téléphone à composer
888-218-0467
Rappel disponible
NO
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST
Meilleur moment pour composer
9:30am
Naviguer le labyrinthe téléphonique à un humain
Press 1 to order service, press 2 for customer service
Attente moyenne
8
Attente actuelle
13
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or chat or web
Qualité de la communication
89%
Qualité de l'aide
72%
Les votes des clients
3,816
Informations mises à jour en dernier
Sat Mar 28 2020 09:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société CenturyLink / 800

Il s'agit du meilleur numéro de téléphone de CenturyLink, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent CenturyLink. Ce numéro de téléphone est le meilleur numéro de téléphone de CenturyLink car 39,744 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 888-218-0467, y compris Lower My Bill, Setup Service, Technical Support, Transfer Service, Cancel Service et d'autres problèmes de service client. Le centre d'appels CenturyLink que vous appelez a des employés de Louisiana, Idaho, Washington, Nebraska et est ouvert Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST selon les clients. Au total, CenturyLink a 5 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de CenturyLink, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter CenturyLink - par téléphone ou autrement

Tandis que 888-218-0467 est le meilleur numéro sans frais de CenturyLink, 7 total vous permet d'entrer en contact avec eux. Selon les autres CenturyLink clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 800-366-8201 numéro de téléphone pour leur département Customer Service. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 800-366-8201 pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter CenturyLink, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour CenturyLink.

Quelle est la relation entre GetHuman et CenturyLink?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CenturyLink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Ou jetez un coup d'œil à la page AirBnB Numéro de téléphone.We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or AirBnB. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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CenturyLink Informations de contact

Plus de numéros de téléphone de l'entreprise

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