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PNC Bank Customer FAQ

Top Answers & How-to Guides

What is PNC Bank's Phone Number?

The question we are asked most often is about how to talk to PNC Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Setup a Recurring Transfer in My PNC Bank Account?

If you have an account at PNC Bank, you can easily set up recurring transfers between your PNC Bank accounts or to your account at...

How Do I Cancel an Existing Transfer in My PNC Bank Account?

If you have set up a recurring transfer between your bank accounts from your PNC Bank account, you can easily stop them when you wish....
Ask any question you have about PNC Bank customer service, get an answer now.

Recent PNC Bank Customer Questions

How can i reset my pin if i don't have access to my mobile banking pnc app account and don't remember the pin?

If you forgot your PIN and can't access the PNC mobile banking app, a reliable way to reset your PIN is by visiting a local PNC branch. The tellers and staff there will be able to assist you through the process. When you visit, be sure to bring a government-issued ID for identification purposes. They might also ask some security questions to verify your identity. Please note that due to security policies, PIN reset or retrieval cannot be performed over the phone or by email. Make sure to memorize your new PIN and store it securely.
Asked Feb 23, 2024 9:31 PM

Help me with my PNC Bank customer service issue

Bill Payment & Transfers

How Do I Set Up a Recurring Bill Payment with PNC Bank?

Setting up recurring bill payments with your PNC Bank account is an easy process through your online banking access. Log into your...

How Do I Cancel a Recurring Bill Payment with PNC Bank?

Canceling your recurring payments on your PNC Bank account is an easy process. Using your online bank account access, you can stop...

How Do I Setup Bill Pay with PNC Bank?

This guide offers a step-by-step tutorial for setting up bill pay service with PNC Bank. Learn how to add vendors, pay invoices and...

How Do I Set Up Auto Payment on a Bill with PNC Bank?

Sign in to PNC Online Banking and click the Pay Bills tab to set up your automatic payments with PNC Bank. Choose Set Up Auto Payment...

How Do I Delete an Existing Bill Pay Payee with PNC Bank?

While eBills through PNC Bank have a number of advantages, there will be times you will need to remove a payee from your account. You...

How Do I Cancel an Auto Payment with PNC Bank?

If you have an account at PNC Bank and are using it to automatically pay your bills, you can easily cancel the payments if you need...

How Do I Setup a Recurring Transfer in My PNC Bank Account?

If you have an account at PNC Bank, you can easily set up recurring transfers between your PNC Bank accounts or to your account at...

How Do I Cancel an Existing Transfer in My PNC Bank Account?

If you have set up a recurring transfer between your bank accounts from your PNC Bank account, you can easily stop them when you wish....

How Do I Send an Ach Payment from My PNC Bank Account?

If you have a business account with PNC Bank, you can use its ACH payment tools to pay your business' vendors, suppliers and employees....

How Do I Elect Ebills in My PNC Bank Account?

You can elect eBills in your PNC Bank account by logging in to your PNC Bank account. Choose the Billing option. Click the Set Up eBills...

How Do I Set Up a New Bill Pay Payee with PNC Bank?

PNC has made it easy for customers to settle their bills effortlessly through Bill Pay, an online service offered for free. While some...

How Do I Send a Wire from My PNC Bank Account?

Send a wire from your PNC Bank account by logging into your PNC Bank account and selecting Wire Transfer. Choose the Send Wire, then...

Disputes & Refunds

How Do I Get a Refund for My Over Draft Fee from PNC Bank?

Overdraft fees are part of the terms and conditions of any bank account, but there are ways to receive a refund. You can reach out...

How Do I Dispute a Charge with PNC Bank?

Over the years, PNC Bank has received recognition for its exceptional customer services. In its bid to uphold its reputation, it has...

Account Management

How Do I Close My PNC Bank Account?

Closing your PNC account should not be a challenge. There are several options you could explore when making a closure request. Calling...

How Do I Find My PNC Bank Account and Routing Numbers?

Both your routing number and account number are important to any transaction. They are both indicated on paper checks from PNC Bank....

How Do I Pay My PNC Bank Credit Card Bill Online?

Online credit card bill payment is fast, easy, and convenient. It is mostly done through third-party platforms including ACH and NEFT....

How Do I Cancel My PNC Bank Credit Card?

When you use the PNC Easy Lock feature to lock your card, it cannot be used to complete any transaction until you reactivate it. It...

How Do I Reset My Username and Password with Pnc Financial?

Your password and user ID are the two pillars of security concerning your PNC account. If you need to change them, you can log in to...

How Do I Activate My Pnc Financial Card?

There are several easy ways to activate the PNC Financial Card. Upon activation, cardholders can enjoy several unique features and...

How Do I Order a New Pnc Financial Debit Card?

The process of applying for and ordering the PNC Financial debit card is simple and straightforward. You can apply for the card through...

How Do I Unfreeze My Pnc Financial Account?

If your bank account with PNC Financial has been frozen, you probably have money problems you need to fix right away. The most likely...

How Do I Activate My Pnc Card Without an Atm?

PNC Bank offers its members a multitude of ways to activate their PNC Bank cards other than activation at a PNC Bank ATM. Here are...

How Do I Find My Account Number and Routing Number with PNC Bank?

If you'd like to locate your PNC routing number and account number, there are a few ways you can do that. First, go to the PNC website....

How Do I Close My Account with PNC Bank?

There are many reasons why you may want to close your PNC bank account. Regardless of the reason, successful closing of a bank account...

How Do I Regain Access to My PNC Bank Account?

Clients seeking the services of big companies such as PNC Bank tend to get service issues from time to time, for instance, accessing...

How Do I Recover My PNC Bank Account?

Banking online is a wonderful way to keep track of your budget and other financial goals. It's a convenient way to put you in the driver's...

Online Services

How Do I Send a Check to Someone Online Using Pnc Financial?

Before you decide to send the check online, please contact PNC financial customer care to learn more about the best options. It is...

How Do I Transfer Money Online Using Pnc Financial?

Although it may be impossible to transfer money directly from your PNC bank account to a different account when transacting online,...

General Information

What are the benefits of having a PNC Bank account?

Having an account with PNC Bank comes with a variety of benefits that cater to different financial needs and lifestyles. First and Additionally, PNC Bank often provides access to extensive financial tools and resources, including budgeting assistance and savings calculators. These can help customers track their spending and work towards their financial objectives more effectively. For individuals interested in earning interest, PNC offers competitive interest rates on its savings accounts and money market accounts, which can help grow savings over time. Moreover, customers can benefit from PNC's extensive ATM network and branch locations, facilitating easy access to physical banking services and cash withdrawal. Another noteworthy aspect of PNC Bank is its commitment to customer service, which can enhance the overall banking experience. Finally, individuals who are interested in investment opportunities may find PNC Wealth Management services particularly useful for managing and growing their assets. For specific details on available accounts and services, visiting the current PNC website will provide the most accurate information....

How do I change my personal information on my PNC Bank account?

To change personal information on a PNC Bank account, customers typically have access to several options depending on the type of information If someone is looking to change more sensitive information, such as their Social Security number or identifying details, it may be required to visit a local PNC Bank branch or contact PNC's customer service directly. This helps ensure security and verification of identity. It is also advisable for individuals seeking the most current procedures or contact information to visit PNC's official website. There, customers can find the resources and tools necessary for updating their personal information effectively and securely....

What is PNC Bank's policy for lost or stolen cards?

PNC Bank has a comprehensive policy in place for handling lost or stolen cards, which is designed to protect customers and minimize Once the card is reported, PNC Bank typically cancels the existing card immediately to prevent any unauthorized transactions. A new card is then issued to the customer, and it is generally sent via mail. The customer can expect to receive the replacement card within a few business days, although actual time frames may vary based on mailing conditions and the specific circumstances involved. In addition to the immediate cancellation of the lost or stolen card, PNC Bank monitors the account for any suspicious activity. Customers are encouraged to review their account statements for any unauthorized transactions and report them immediately. PNC Bank usually has protections in place to limit the liability of customers for any fraudulent activity, provided that they report the loss or theft in a timely manner. For the most accurate and detailed information regarding their policies, customers may wish to visit PNC Bank's official website. This can provide guidance on the specific steps to take in such situations and any updates to their policies....
We look to the PNC Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
PNC Bank issues reported to GetHuman
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