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How Do I Cancel a Recurring Bill Payment with PNC Bank?

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

You've set up recurring payments from your PNC Bank account, but now you want to stop them. How do you cancel a recurring bill payment? You can find out more about your account's features by calling PNC Bank customer support, and below are ways you can cancel a recurring bill payment.

Canceling Recurring Bill Pay

Canceling recurring bill payments from your PNC Bank account can be done in three ways: online PNC Bank account online access, through the telephone, or from the vendor's site.

PNC Bank Account Method

Do the following to cancel recurring bill payments from your PNC Bank account:

  1. On your computer or through the mobile app, log into your account.
  2. Navigate to "Pay Bills."
  3. Select "Manage My Bills."
  4. Choose the recurring bill from the drop-down menu.
  5. Open recurring bill options.
  6. Choose "stop recurring payments" to end the automatic drafts.
  7. Read the terms and conditions and confirm you want to stop recurring bill pay.

If a payment is already processing, recurring payments will stop with the next scheduled payment. The processing payment will go through as usual.

Canceling Recurring Payments Over the Telephone

Call PNC Bank customer support and revoke authorization for recurring payments on an account. You will need to provide both the vendor account information and the PNC Bank account information. You will also be asked to provide a PIN or password to verify your identity.

Stopping Recurring Payments Through the Payee

The final option is to stop recurring payments through the payee or vendor by doing the following:

  1. From the vendor's website or mobile app, log into your account.
  2. Open payment options.
  3. Delete PNC Bank as a payment option.
  4. You may be prompted to add another payment option to remove PNC Bank.
  5. Read the terms and conditions, confirm you want to stop recurring payments, and submit the request.

Stopping recurring payments through your PNC Bank account is easy using your online banking access or the vendor site. Payments that are processing will not be canceled, so it is essential to make the changes well before the next due date to avoid funds coming out of your PNC Bank account. For more information and assistance with canceling recurring payments, call PNC Bank customer service.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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