Phone won’t connect to mobile date but shows connection bars

GetHuman3405539's customer service issue with T-Mobile from August 2019

Help with my T-Mobile issue
The issue in GetHuman3405539's own words
The problem: Phone won’t connect to mobile date but shows connection bars
GetHuman3405539 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman3405539 fixed the problem
T mobile helped me fix the issue
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T-Mobile

Customer service issue
Reported by GetHuman3405539
Aug 11th, 2019 - 13d ago
I have an issue with T-Mobile too
Fixed
Seen by 1 customer so far
Similar issue to 7398 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Adresse e-mail
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman3405539 started working on this issue
Aug 11th 8:08am
GetHuman3405539 confirmed the issue is fixed. Hooray!
Aug 11th 8:09am