The question we are asked most often is about how to talk to Ourtime.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
It ask me to verify my phone number . It won’t let me go further
If you're being asked to verify your phone number and it's not allowing you to proceed, double-check that you entered the correct phone number. Ensure that your phone is receiving messages and that the verification code hasn't expired. If you're still having trouble, there could be a temporary issue with the system. Please try again after some time.
Asked Apr 27, 2025 9:43 AM
I cancelled my subscription in March and I was still charged on April 7th for subscription. I just saw it on my bank statement and you need to reimburse me because I cancelled on time. Also make sure you do not charge me again.
There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that to reach out regarding your cancellation and refund request.
Asked Apr 25, 2025 12:44 PM
Our time keeps drafting my bank account for a non renewed subscription and they will not return my messages
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Apr 21, 2025 9:31 AM
I would like to cancel my acct.
To cancel your account, you can follow the process outlined in your account settings on the website. There, you should find an option to manage your subscription and cancel your account if needed. Make sure to follow all necessary steps to ensure your account is properly canceled.
Asked Mar 31, 2025 6:26 PM
how do i delete my free account
To delete your free account on Ourtime.com, log into your account and go to your account settings. Look for the option to deactivate or delete your account. Follow the prompts to confirm the deletion. Make sure you want to proceed, as this action may be irreversible.
Asked Jan 11, 2025 8:09 PM
Help me with my Ourtime.com customer service issue
Ourtime.com values your privacy and is committed to protecting your personal information. We have implemented a comprehensive privacy
Our privacy policy includes details about the types of information we collect, such as your name, email address, and profile details, which are used to create and manage your account. We also collect information about your preferences and activities on the site to enhance your user experience and provide tailored matches.
Rest assured, we do not disclose your personal information to any third parties without your consent, except for legal or safety reasons. Ourtime.com employs various security measures to prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information.
To learn more about our privacy practices, please refer to the privacy policy section on our website....
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