Ourtime.com Phone Number

Calling Ourtime.com customer service faster by GetHuman

866-727-8920
Customer service
Current Wait: 16 min (6m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appeler le Ourtime.com numéro ci-dessus devrait aller directement à un véritable être humain
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Reasons customers like you called recently

My photo is from last decade on Des Moines, iA Register & tribune newspaper
I have had nothing but problems am extremely unhappy with service. I have paid for * mo...
I cannot sign into my account for our time dating site please please please help me. p...
I feel my security has somehow been breached On my account. Please check on this and advise
I would like to join Our Time but would prefer not to pay * months in advance. Could I...
I cannot log in. The site says it’s not secure. Please ca Noel my account and return my...
Why are men looking at me my profile??*I closedmy acc last year and did not give PERMIS...
I was charged *** instead of ** please take care of this immediately
My friend joined and was charged. She had asked for a new password * times now and stil...
Several months ago (like **) I canceled this account and stated in writing I wish to...
I've tried to subscribe to your "our time" various attempts. it all started * days ago...
hello im donald on here from boones mill va. tonight kosi from cristionsburg va. sent m...
Your site is supposed to provide potential daters in my area within ** miles the choice...
When I try to access OurTime, through my computer, it takes me to a UK site that says i...
Number one, how many times can I click Do not renew? Number two, you reupped me when I...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Ourtime.com's Phone-Based Customer Care

Ourtime.com is an online dating service that caters to adults 50 and over. As a successful service that provides services to a largely underserved group of people, it isn't surprising that the company gets a lot of requests for customer service each and every day.

Why do People Call Ourtime.com Customer Support?

People call Ourtime.com customer support for a range of reasons, including:

  • Questions about the service
  • Billing inquiries
  • Technical support
  • Canceling service
  • Refund requests
  • Reporting issues with people met on the site

Best Practices for Calling Ourtime.com Customer Service

There are several things that you can do to help ensure that your contact with Ford customer service is handled professionally and quickly:

  • Before calling Ourtime.com customer service, make sure you are calling during business hours. These hours can change, but the most recent information from Ourtime.com 833-223-8873, 7:00am - 7:00pm Central tim, Monday through Saturday.
  • Next, assemble any relevant documentation. This might include billing statements, order confirmations, screenshots or correspondence between you and Ourtime.com about your issue.
  • Technical support issues and troubleshooting concerns are best resolved along with the customer service representative. Be near your computer or device.
  • Have some way of taking notes during your call.

How do Consumers Feel About Calling Ourtime.com Customer Service?

The primary complaints regarding Ourtime.com customer service seem to be around billing issues. Some users feel that agents are unable to quickly resolve these concerns, particularly when it comes to automatic billing. Otherwise, people seem satisfied with the level of service provided.

What Kind of Issues can an Ourtime.com Customer Service Representative Resolve?

An Ourtime.com customer service representative can resolve many issues, including technical support questions, answering questions about how the site and service work, billing issues, changing usage plans and helping to take reports about unethical or abusive behavior.

What Can't Be Resolved With a Call to Ourtime.com Customer Service?

Ourtime.com representatives cannot resolve incompatibilities between the website and your computer and devices. The representative can suggests workarounds that may take care of the problem, but it is your responsibility to use a computer or device that is compatible with the Ourtime.com website.

You are responsible for how you connect and meet with other Ourtime.com users. This means taking basic steps to secure your safety and privacy. While Ourtime.com can take reports and assist with law enforcement investigations, it is not responsible for your safety or any losses you incur as a result of connecting with someone on Ourtime.com.

In addition, customer service representatives are not mediators: If you get into a dispute or argument with another user in chat, don't expect Ourtime.com to referee the situation.

What Should You Do If You Have an Unsuccessful Call with Ourtime.com?

If you get off the phone with Ourtime.com and feel as though the call did not resolve your issues or answer your question, there are several things you can do to get a resolution.

First, review the notes you took during your conversation. You may be able to identify areas of misunderstanding that could have resulted in a bad customer service call.

Next, call back. The next representative that you connect with may have more training or experience and be in a better position to offer a resolution.

If a second call doesn't work, try getting in touch with Ourtime.com customer support using another method. You can open a support ticket online, which may be a better way of presenting your case. It also provides you with an opportunity to include screenshots and provides you with a transcript of your conversation, which can be helpful if you eventually need to escalate your case.

Customer Number 866-727-8920 - by the Numbers

Numéro de téléphone à composer866-727-8920
Rappel possibleNON
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 9am-5pm EST
Meilleur moment pour composer9 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainDirect à l'homme
Attente moyenne
Attente actuelle16
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication74%
Qualité de l'aide57%
Votes des clients6,393
Dernière mise à jour des informationsSat Jan 23 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Ourtime.com's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Ourtime.com, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Ourtime.com agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Ourtime.com car 64,812 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 866-727-8920 incluent Cancel My Services, Overcharge on Account, Update Account Info, Account Access, Can't Login et d'autres problèmes de service client. Le Ourtime.com centre d'appels auquel vous appelez a des employés de California et est ouvert Mon-Fri 9am-5pm EST selon les clients. Au total, Ourtime.com a 1 numéro de téléphone. La meilleure façon de parler aux Ourtime.com représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Ourtime.com - by phone or otherwise

Bien que 866-727-8920 soit le meilleur numéro sans frais de Ourtime.com, il existe 2 moyens de les contacter. Selon d'autres Ourtime.com clients, la meilleure façon de parler à leur équipe de support client consiste à informer GetHuman de votre problème ci-dessus et à nous laisser trouver quelqu'un pour vous aider. En plus d'appeler, la prochaine option préférée des clients à la recherche d'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Ourtime.com, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Ourtime.com.

What is GetHuman's Relationship to Ourtime.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ourtime.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our WalMart Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like WalMart or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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