Mercari Customer Service
Hacks for calling & contacting them faster, tips for common issues & reviews
Get guidance for specific issues
Contacting Mercari
If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Enjoy a $1 one-week trial membership and chat with a live techician now.
Get live expert help now.Recently Reported Customer Problems
I am unable to log on to my account. When I click reset password, it does not send me a...
I payed for an item using pay pal * installments and the seller never received a notifi...
I’ve been trying to verify my account with my phone number and it’s saying it’s already...
I don't have an account and I want to rate a seller but I have no longer an order statu...
Need to know what was charged and do not want to join for *.**
I ship the package with usps Tuesday & they haven’t updated the package but i did what...
i have been selling stuff for a long time i didn’t had any problems. now that i was try...
My phone number isn’t going into Mercari. Some other account used it and I never did.
I put in the wrong birthdate and my account is suspended because I am underage, but I a...
I purchased a Microsoft surface book i* for $*** plus taxes and fees and received a bag...
Macari support not being clear being vague and then demanding afterwards so yes I'm hav...
I can't verify my number on mercari it say the number has been registered please I need...
See all reported issuesGet help with my issue
Mercari Customer Reviews
Im willing wait ** hrs because every sell was legit
hi, I couldn't request my direct deposit, a message poped out that...
Bec of the trade word they cancel my direct deposit and close my a...
Can't see order detail in order to rate a buyer
I got a suspended notice for dealing off site for an item and did...
I got no warnings and do not believe I have done anything wrong. I...
About Mercari
Vous recherchez Mercari le service client, vous savez probablement déjà qui ils sont. Mais cela aide à avoir une idée de leur taille et de ce à quoi ressemble leur opération de support si vous êtes un client. Mercari passe également par ou est associé aux noms Mercari. Ils sont considérés comme faisant partie des secteurs et industries suivants: Information Technology, Software & Services, Internet Software & Services, Internet. Mercari est associé à des termes comme private, internet, technology, mobile, marketplace, b2c, e-commerce & marketplaces par leurs clients et analystes du secteur. Leurs concurrents, aux yeux des clients, sont des entreprises comme Tradesy Inc, Poshmark, Inc, Ambatana. Ils emploient 260 personnes selon les clients avertis.
What is the affiliation between Mercari and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Mercari or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.