Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

Delivery date not being honored. Package shipped Tuesday was supposed to arrive today...
Why hasn’t my package delivered. It is two days late. Tracking *ZY***X***********. I...
when making a delivery to my neighbor, your ups driver drove over my side lawn causing...
No real attempt at delivery was made. My doorbell was not rang. Instead, the package wa...
*z*y***************Tracking number *Tracking info says the package is delivered but I d...
I have a COVID mail in test I need picked up by UPS overnight. I need to know when it w...
lost package & waiting well over ** days for response for claim.
commercial invoice--sent an invoice but now saying I did not for a Canada shipment
Change delivery address on order
I need to verify my package is being shipped to the correct address. Sender initally h...
Package tracking number *ZF**F************ has been stopped in denver for over ** hours...
My package has not moved in four days even though it is in the city it needs to be deli...
My package has not moved in * days, even though it is in the city it needs to be delivered to
Next day air package stuck in Denver for ** hours,**NEED update
This is not regarding a package this is regarding one of your employees coming into a s...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min804
Expédition et suivi en ligne
20 min1035
2 min1075
10 min1562
Service Clients
10 min2301
Service Clients
<54.5 heures746
Online Help
Service Clients
<10 heures1460
Service Clients
2 min1920
Online Help
Service Clients
<2 heures793
Comptes débiteurs
2 min2393
Service client international
12 min1515

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