Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

item delivered to access point instead of home *Tracking ID: *Z**R*************
I called the other day, I am still waiting for a package to be delivered and wondered i...
My package got deliverd to q*Wrong person
It's been * years no HEALTHCARE. *I need that, my teeth and body are killing me!
Change delivery address for two packages
Package has a bull **** reason as why not delivered.
I can’t get ahold of anyone at ups, they say a package was delivered when it wasn’t. So...
Delivered to wrong address. One of a kind item.
I can't reset my My Ups password
*rd party has reached out to me saying they were billed for my customs brokerage fee, I...
scheduled Shipment pickup cancelled
Package tracking * *Z*A************** was left at UPS Store at ** Auburn St. Portland M...
Ups is ******** I want a real person
Need to file a claim with UPS but every time we get a customer service representative t...
I have a complaint about the UPS delivery driver, do you have a number I can call to ge...
More customer issues

Help me with my issue

UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min776
Expédition et suivi en ligne
20 min1007
2 min1047
10 min1534
Service Clients
10 min2273
Service Clients
<54.5 heures1100
Online Help
Service Clients
<10 heures1814
Service Clients
2 min1892
Online Help
Service Clients
<2 heures765
Comptes débiteurs
2 min2747
Service client international
15 min1543

Does GetHuman work with UPS?

GetHuman does not work directly with UPS's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!