Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I need UPS to hold a package at a local facility
My delivery is late and the tracking info is wrong. I payed extra money to get my shipm...
Hi, I want to change the date of delivered of a package, becausa I have to go out od th...
I am trying to pick up my package today so i can use it tomorrow am. I will get the pa...
Have not received a package that was supposed to have been delivered today
Package is not here yet drivers have a tendency to not deliver on promised day just nee...
I had a package scheduled for today. There was an alleged attempt but the driver did it...
Issue with package delivery
Have not received email containing tracking number for my shipment I created over a wee...
My packages go to post office instead of my physical address. I want my UPS packages to...
delivered package is missing.
They’re not attempting to deliver my package I was up and waiting !
My package says it was delivered and left on my porch but it is not there. Tracking ID...
My package (*Z*X**X***********) is nearly a week late and is seemingly stuck in Goodyea...
I want To know if my package will be out for delivery today
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min809
Expédition et suivi en ligne
20 min1040
2 min1080
10 min1567
Service Clients
10 min2306
Service Clients
<54.5 heures751
Online Help
Service Clients
<10 heures1465
Service Clients
2 min1543
Online Help
Service Clients
<2 heures798
Comptes débiteurs
2 min2398
Service client international
15 min1510

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