Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I previously worked at UPS at a center in Findlay, Ohio. After reviewing my pay stubs...
I filed a claim a month or * ago about a package that was never delievered and i dont h...
My package was put in my mail box
Need to know customs charges for delivery from Germany to USA please
Package stuck in dropbox at Eisenhower Avenue facility in Alexandria, VA
UPS delivered a package to USPS but USPS says they never received it.
My package (tracking * *Z****************) was not delivered and was delayed with no fu...
On my tracking number it was under investigation. Now it says there is a claim open. I...
I received a UPS tracking number over three weeks ago and all it says is "Shipping Labe...
My tracking has not updated since last week. My tracking number is **ZE*W...
My package has a delivery issue.
Your drivers leave packages outside our gate rather than driving thru the gate which op...
A package was delivered to USPS but they never received it.
I need to report a ups driver.
I need to report a UPS driver.
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min744
Expédition et suivi en ligne
20 min975
2 min1015
10 min1502
Service Clients
10 min2241
Service Clients
<54.5 heures1068
Online Help
Service Clients
<10 heures1782
Service Clients
2 min1860
Online Help
Service Clients
<2 heures733
Comptes débiteurs
2 min2715
Service client international
15 min1193

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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