Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

Need to speak to representative regarding my local service
For the *th time!!!! Driver said it was delivered to door. I don't have it. Please d...
Need an agent to ask questions about package
There is a package with an incorrect address that's going to the wrong side of Manhatta...
Helloo,**i picked up my package at friday from one of your access point in Berlin and t...
I payed the package but now when i try to track it i cant find it...*Instead a got a ma...
Shipping info unavailable and it was scheduled for delivery yesterday july **. Ups app...
Delivery attempted on *********. Received a message there was a problem with the delive...
Can not get tracking information on m*Y or der tracking * *z****x*yw******** postal se...
Can not get any tracking information on my order tracking * *z****x*yw********
Driver issue. He drove by and didn’t even stop.
i need to cancel the initial delivery of my package. I went as far as printing the labe...
ur drivers ar walking across my grass theres a sign says keep off grass ..y is this i...
A extremely important package was overnight expressed that was mandatory to receive tod...
I am missing an important package. It was supposed to arrive Friday, July **th.
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min739
Expédition et suivi en ligne
20 min970
2 min1010
10 min1497
Service Clients
10 min2236
Service Clients
<54.5 heures1063
Online Help
Service Clients
<10 heures1777
Service Clients
2 min1855
Online Help
Service Clients
<2 heures728
Comptes débiteurs
2 min2710
Service client international
13 min1198

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