Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

We are in area code ***** Divide, Colorado.*We just had an obviously lost delivery man...
I had a package delivered to an Amazon locker but the tracking number says "we missed y...
Special delivery instructions
I have a package arriving via UPS Surepost (an Amazon purchase). Delivery was attempt...
Complaint about driver. Pulled in my driveway to back into person across the streets dr...
I want yo change delivery to stay for pick up
Leave package at access point
Need to reschedule a pickup
inquiring about missed package
Having issues with shipment. Access point was not available for two days
I’ve already reached out to UPS once re this matter and I never got the email the UPS c...
I seen a ups truck in a apt complex for about a week just parked day and nite I’m a ret...
i want to know if ups print shops have paper trimmers. zip code: *****
need to dispute a package
I was advised that there was an issue with UPS that prevented delivery of my package...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min770
Expédition et suivi en ligne
20 min1001
2 min1041
10 min1528
Service Clients
10 min2267
Service Clients
<54.5 heures1094
Online Help
Service Clients
<10 heures1808
Service Clients
2 min1886
Online Help
Service Clients
<2 heures759
Comptes débiteurs
2 min2741
Service client international
20 min1167

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