Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

need to know where my pavkage is
Package delivered to my old office address where no one is there. I don’t know how thi...
Have dilivert that says it was delivered yesterday and signed of by drive but never arrived.
Driver never delivered package to my home on ****. My ring doorbell records everything...
I just want to make a PO Box *payment via online payment service.*Please advise
We did not received our package from H&M and we have received an email that it got deli...
Tracking number with UPS is *Z****V************ item ordered on Amazon. It says delive...
My package hasn’t arrived yet
I am tried to get to a real person and it wants me to register on line I am on dial up...
I put the wrong address on my package. it should be *** Athens ave BIRMINGHAM ALA...
Why is my package delayed
UPS says my package was delivered to USPS. USPS says they have not received it, only a...
What time can i expect .y deli ery to be. *-**-**" Google I'm expecting a package deliv...
Website says they tried to make delivery, but we have been here all day. No attempt was made.
My way*go card has been sent back to Texas twice on expedited shipping it says it’s bei...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min825
Service Clients
3 min747
Expédition et suivi en ligne
20 min978
2 min1018
10 min1505
Service Clients
10 min2244
Service Clients
<54.5 heures1071
Online Help
Service Clients
<10 heures1785
Service Clients
2 min1863
Online Help
Service Clients
<2 heures736
Comptes débiteurs
2 min2718
Service client international
17 min1190

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