Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
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  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

UPS LOST MY AMAZON RETURN PACKAGE
I GOT An ALERT SAYING THAT MY PACKAGE WAS DELIVERED BUT IT WAS NOT DELIVERED TO MY HOUS...
Received a package that is not mine. The name on the package is incorrect, but the addr...
Package is being held at Arlanda airport Stockholm Sweden. I need to provide updated co...
I have a return label and barcode for package to be picked up by UPS
There is a delivery issue, my package requires signature, but I was not home that day...
Missed delivery, need to pick up package today
I filed a claim they told me that they paid the seller instead of paying me and the sel...
My package was delivered to the wrong post office. I need to speak to a customer service rep.
Ordered package said it was delivered and it wasn’t.
Would like to cancel delivery
*ZA***D*********** UPS is the package. I am the receiver. It was delivered to a differe...
file a lost package claim
Need to submit document for a claim I filed but it won't let me upload the document on...
Package is lost, tracking ID is *Z****************. Please help locate package.
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
800-742-5877
Service Clients
3 min825
https://ups6.custhelp.com/app/other/
Service Clients
3 min1094
877-289-6418
Expédition et suivi en ligne
20 min943
800-811-1648
Facturation
2 min983
800-457-4022
suivi
10 min1470
facebook.com/ups
Service Clients
10 min2209
custsvccaen@ups.com
Service Clients
<54.5 heures1036
Online Help
Service Clients
<10 heures1750
@ThomasAtUPS
Service Clients
2 min1828
Online Help
Service Clients
<2 heures701
800-477-7080
Comptes débiteurs
2 min2683
800-782-7892
Service client international
17 min1225

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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