Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Service Clients844-202-4408 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

Unable to register to retrieve my member ID and have yet to receive ID cards.
I have made payment on ***,***and ****...Aetna claims they did not receive payments.My...
Buenas tardes, me interesa conocer la extensi*n telef*nica correspondiente a las oficin...
what is the web sight to check my benifits and claims washington state*'
I am a health care provider and I want to sign up for EFT. Can I do it over the phone...
I need an. I D card from Aetna as I have mis placed mine. I am a current member and my...
I realized that none of my claims care being paid for. I called Aetna and spoke to some...
Authorization for **-day prescription of a controlled substance
I need to speak to someone about a prior authorization form my doctor has submitted and...
I am locked out of my Account online.*HOW do I get onto MY AETNA Website?!?
I need to check on my deceased father's life insurance policy for our estate lawyer.
Trying to locate the information if one of our therapist has been enrolled in Aetna UN...
Bill not being paid by Aetna from hospital
I need to cancel my insurance.
I need to give you my Doctor’s office there new cap * . It is ****** thanks
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
2 min129
nouveaux clients
<1 min452
Live Chat
Service Clients
21 min344
Aetna Behavioral Health
3 min328
Département HMO
11 min446
Service Clients
<10 heures215
Bureaux corporatifs
8 min139
Service des réclamations
16 min241
Bureaux corporatifs
15 min263
Online Help
Service Clients
<2 heures19
Service à la clientèle pour l'accréditation
2 min153
2 min24
Service à la clientèle Healthahead
2 min394
Service Clients
2 min131
2 min59
Service Clients
2 min128
Service client international
15 min363

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