Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Service Clients855-372-9132 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

Cannot remember my password
i cannot access my account on-line. get a message"we cannot confirm your account ". If...
Pharmacy billing.. *I need a prescription resubmitted to Express scripts
Where can I get a copy of my Aetna SilverScript Plan D monthly premiums. My wife and I...
Member ID: *************Market Place ID: ***********Enrolle: Maria Diez-Gutierrez*conta...
post inpatient hospital discharge meals
I need my member Id number
I would like to know if aetna covered my vaccinations that I took recently
At my Dr yesterday Aetna said my birthdate is not ********** which is definitely my dat...
Customer service representative for prescriptions
yes I have called in to telehealth services, cvs and also teledoc but my insurance has...
i am in brazil and had strong stomach pain and my doctor requested several body checks...
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
2 min129
Appelez pour un devis
<1 min132
Live Chat
Service Clients
21 min348
Aetna Behavioral Health
3 min332
Département HMO
7 min450
Service Clients
<10 heures219
Bureaux corporatifs
15 min143
Service des réclamations
12 min245
Bureaux corporatifs
15 min267
Online Help
Service Clients
<2 heures23
Service à la clientèle pour l'accréditation
2 min157
2 min28
Service à la clientèle Healthahead
2 min398
Service Clients
2 min135
2 min63
Service Clients
2 min132
Service client international
8 min359

Does GetHuman work with Aetna?

GetHuman does not work with Aetna's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Aetna at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Aetna's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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