Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Service Clients844-202-4408 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

I have not received my new insurance card
i have not received my insurance card
Yes i enrolled in medicare plan last week can you tell me if i got excepted my name Is...
I need to reschedule home health review visit set for tomorrow, Friday, Nov. *. Today...
EyeMed requires Aetna to call them today via phone to confirm I am eligible for an EyeE...
I need to find out my responsibility of payment for an ER visit and cannot sign in to m...
I went to pick up a prescription, the team member stated that I needed to contact my in...
Need status on an urgent CT scan authorization for Lawrence Willour.
Calling to find out why a claim was not paid (I submitted * dates of service but only...
My husband and I are interesting in making a change from our current Humana Advantage P...
Waiting for a refund for a deceased person's account for * MONTHS
Need to update payment information for auto pay.
Need information about my account from a human representative. I would like to speak to...
Hi, My name is Wil, I am the office manager for Anew Psychological Services. I have gro...
My doctor to were I was going do take my insurance anymore they told me to call y’all...
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
2 min129
nouveaux clients
<1 min457
Live Chat
Service Clients
21 min349
Aetna Behavioral Health
3 min333
Département HMO
6 min451
Service Clients
<10 heures220
Bureaux corporatifs
14 min144
Service des réclamations
11 min246
Bureaux corporatifs
15 min268
Online Help
Service Clients
<2 heures24
Service à la clientèle pour l'accréditation
2 min158
2 min29
Service à la clientèle Healthahead
2 min399
Service Clients
2 min136
2 min64
Service Clients
2 min133
Service client international
9 min358

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