Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Service Clients844-202-4408 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

I need my ID number I’m New member I’m at the doctor NOW
Some how I got enrolled in Aetna when I didn't want this nor did I want to enroll.pleas...
The Aetna Medicare advantage card has been lost, need a duplicate sent to me.*Subscribe...
i want to know if a dentist out of network will cover dentist rot canal the cost was $***.oo
Checking status of tier reduction applications on medications.
Home nurse appt. I have heart Dr appt. Won't be home Tues **
I am an LCSW question regarding OON
I need information on who to contact regarding not receiving payments from Aetna.
My Father passed away. We found an Aetna life insurance policy and want to find out if...
Need to see if a med is covered
Recently moved to city, need to establish a Primary Care Physician. Request list of Ae...
I am trying to find my Plan F Medicare Supplement card and I cannot find it to take to...
My insurance changed to Aetna * days ago and i have no cards
I am a social services director at skilled nursing in Albany, Oregon. I have a resident...
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
Service Clients
2 min129
Obtenez un devis maintenant
<1 min426
Live Chat
Service Clients
21 min318
Aetna Behavioral Health
3 min302
Département HMO
11 min420
Service Clients
<10 heures189
Bureaux corporatifs
8 min113
Service des réclamations
16 min349
Bureaux corporatifs
15 min371
Online Help
Service Clients
<2 heures127
Service à la clientèle pour l'accréditation
2 min127
2 min132
Service à la clientèle Healthahead
2 min368
Service Clients
2 min105
2 min33
Service Clients
2 min102
Service client international
15 min389

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