Zoosk is an online dating service that operates in the United States and around the world. As one of the oldest online dating services, it isn't surprising that Zoosk gets lots of requests for customer service each and every day. It should be noted, however, that Zoosk does not offer phone-based customer service. Requests for support must be submitted online or through Zoosk's mobile app.
People contact Zoosk customer support for a range of reasons, including:
There are several things that you can do to help ensure that your communications with customer service are handled quickly and professionally:
Users of the service wish that Zoosk offered real-time communication with its users via phone or live chat. However, those services are not available. As for the quality of support provided, there are mixed reports from users. This is fairly common when it comes to large companies that offer online-only support.
A Zoosk customer service representative can resolve many issues, including assisting with account setup, changes, or cancelations, billing inquiries, taking reports of bad conduct or inappropriate content, addressing appeals and providing technical support.
Zoosk customer service representatives cannot resolve incompatibilities between the Zoosk app and your devices. In such cases, the agent may be able to recommend a work-around, but will not be able to resolve the issue entirely. You may have to work with the manufacturer of your device or, in some cases, get a new device to use with Zoosk.
Customer support cannot mediate conflicts between you and the people you meet on the service. Reporting conduct that violates the terms of service is acceptable, but support agents cannot referee disagreements or disappointment.
If you get a response from Zoosk and feel as though your questions were not answered or your issues were not resolved, don't fret. You may still have options.
First, carefully read the response you got from Zoosk. You may be able to identify areas of misunderstanding or miscommunication that can be addressed in your next go-around with customer service.
Second, respond. Explain where you think the original communication went wrong. Provide documentation, if possible, and also describe your desired resolution. This gives you and the agent a common goal to work towards.
If a second request doesn't work, review that response and provide a response of your own. Different representatives have different levels of training and experience so it may be that the next representative that looks at your case will be in a position to help.
Another option is trying to get in touch via Zoosk's social media accounts.
Il s'agit du meilleur numéro de téléphone de Zoosk, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Zoosk agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Zoosk car 189,534 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 888-939-6675 incluent Account Help, Hacked Account, Billing, Problem With the App, Refund et d'autres problèmes de service client. Le Zoosk centre d'appels auquel vous appelez a des employés de California et est ouvert Mon-Fri 9am-5pm PST selon les clients. Au total, Zoosk possède 2 numéros de téléphone. La meilleure façon de parler aux Zoosk représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 888-939-6675 soit le meilleur numéro sans frais de Zoosk, il existe 3 différentes façons de les contacter. Selon d'autres clients Zoosk, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 415-728-9574 numéro de téléphone Facturation. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 415-728-9574 pour Facturation. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Zoosk, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Zoosk.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zoosk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.