Verizon Wireless Numéro de téléphone

Appelez le service client Verizon Wireless plus rapidement grâce à GetHuman

800-922-0204
Service Clients
888-910-4366
Nouveaux clients
Attente actuelle:19 minutes (16 m moy)
Heures: Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time; meilleur moment pour appeler: 8:15am
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Annuler ou modifier le compteDevice SupportAccès au compteLost or Broken PhoneDispute a ChargeUn problème différent
Accédez à une personne en direct le plus rapidement possible:Wait for the automated voice to begin, then press zero through the requests (4) for account info. You will need to verify the account info once you have a representative on the line.
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Raisons pour lesquelles les clients comme vous ont appelé récemment

Verizon is still charging me a monthly fee for a tablet that I turned into T-Mobile app...
13m ago
I need to know the pay-off for my account
32m ago
About my order & url link that expire before time & I need to finish my order please
34m ago
need bill details for a discontinued line
2h ago
Payment for our bill was made on January *. Why are we informed otherwise?
2h ago
can someone from Verizon wireless call me asap please **********
2h ago
I need to speak to a person about my account asap please ********** please
2h ago
Are my phones insured...
2h ago
Are my phones insured i purchased two phones recently
3h ago
I can't log into my deactivated account which automatically was transferred by Google F...
3h ago
***-**** and ***-**** either keep dropping calls or we can't hear anything at all. It's...
4h ago
My account is ***-***-***-**** My phone number is ***-***-****. I keep getting messa...
5h ago
I'm trying to unlock my phone device and switch it to another wireless carrier and I ne...
7h ago
Need to “pause” service on account for **********. I moved to the UK a week ago and sw...
11h ago
I need to change my payment plan and make a payment!
19h ago
See more recent reasons for callingAidez-moi avec mon problème
How to call {{company.name}}

Our Editor's Notes on Verizon Wireless's Phone-Based Customer Care

Verizon Wireless is a well-known wireless telecommunications company. With 118.7 million subscribers, Verizon ranks second within the industry in the United States. Because of its sheer number of customers, the company fields a lot of inquiries at its call centers.

If you are looking for ways to effectively connect with Verizon wireless by phone, here are some suggestions:

Why do Verizon Wireless Users Call Customer Service?

People call Verizon Wireless for a number of reasons, including:

  • Starting new wireless service
  • Changing or canceling service
  • Getting technical support with service or devices
  • Purchasing and upgrading devices
  • Selecting different service plans
  • Answering billing questions, managing payment arrangements, and investigating charges
  • Assistance with phone or identity theft issues

Verizon Wireless Call Center Hours

Verizon Wireless phone representatives are available Monday through Friday from 7 am to 9 pm local time. Weekend customer support by phone is available Saturday and Sunday from 8 am to 9 pm local time.

Connecting with Verizon Wireless by Phone

Verizon Wireless maintains separate phone customer support services for prepaid, postpaid and business customers, so it is important that you call the right number to ensure speedy service.

If you are calling from a Verizon Wireless device, you can dial 611 from your phone to reach customer service. You can also call directly through Verizon's app: No need to dial any numbers.

Verizon also allows its customers to schedule customer service call-backs, allowing you to avoid being placed on hold.

How do Customers Feel About Verizon Customer Service?

In general, Verizon Wireless customers seem to be satisfied with the company's phone-based customer service. There are, of course, some exceptions, but overall, consumer feelings about Verizon are positive.

Situations involving customer dissatisfaction generally include poor communication between different agents: Different customer service representatives may provide contradictory information to consumers, causing frustration and confusion.

Another area of dissatisfaction happens when an agent promises a refund that doesn't materialize.

Verizon Wireless Customer Service Cases in the Media

One customer service case that got media attention involved a large phone bill for a long-distance call made from a Verizon Wireless phone. The customer claimed that she didn't make the call. Eventually, and with third-party intervention, the case was cleared up and Verizon agreed to a refund. Unfortunately, it took additional interventions for the refund to be issued.

What Kind of Issues Can I Resolve with Verizon Wireless by Phone?

Most consumer issues can be efficiently resolved during a phone call to Verizon Wireless customer care, including technical support, billing questions, service changes, and equipment purchases.

What Can't Be Resolved by Phone?

A mobile device, such as a cell phone, that is malfunctioning or damaged will need to be taken to a store or mailed back to the company for replacement or repair.

Another thing to consider is that some remote diagnostics tests are best performed on a phone that isn't being used for the customer service call. If a Verizon Wireless customer doesn't have access to a landline or other mobile phone, it may be easier to use a computer or tablet to contact Verizon via live chat and then work with the representative to test the mobile device.

What Can I Do if My Call to Verizon Wireless Customer Support Isn't Successful?

While Verizon Wireless offers comprehensive, phone-based customer support, there are still situations in which a caller might not be able to get his or her concern resolved.

If you find yourself feeling upset, confused or frustrated as you hang up the phone with Verizon Wireless, take a deep breath and consider next steps. Before re-contacting Verizon, try writing down your situation along with a description of what happened during your phone call to customer support.

Next, write down what you would like to happen as a result of talking with Verizon. Having these details down in writing can help you stay focused and explain your situation more thoroughly during your next contact with customer service.

Call Again

Customer service representatives have different personalities, training and experience levels. If your first call to Verizon Wireless didn't work out to your satisfaction, call again. A different agent may be able to provide you with information that you didn't have before or could take a new approach to your concerns.

Text-Based Communication

Some issues are more easily resolved in writing, rather than verbal communication. In addition, many consumers benefit from having a transcript of a conversation with customer service as this can be used to document promises made by a company representative.

Verizon Wireless offers many different ways of getting in touch. Live Chat is an option: The service is available through both Verizon Wireless's website as well as its smartphone app.

Another possibility is contacting Verizon Wireless through its social media accounts. Like many major companies, Verizon has a staff of social media specialists who can quickly look into your issues and propose a resolution.

Finally, Verizon also has a community message board on its site. In addition to getting input from fellow customers, Verizon reps monitor the board and can provide assistance.

Numéro de client 800-922-0204 - en chiffres

Numéro de téléphone à composer
800-922-0204
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time
Meilleur moment pour composer
8:15am
Naviguer le labyrinthe téléphonique à un humain
Wait for the automated voice to begin, then press zero through the requests (4) for account info. You will need to verify the account info once you have a representative on the line.
Attente moyenne
16
Attente actuelle
19
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or chat or web or facebook or twitter
Qualité de la communication
89%
Qualité de l'aide
66%
Les votes des clients
2,263
Informations mises à jour en dernier
Wed Jan 22 2020 09:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Verizon Wireless / 800

Il s'agit du meilleur numéro de téléphone de Verizon Wireless, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Verizon Wireless. Ce numéro de téléphone est le meilleur numéro de téléphone de Verizon Wireless car 179,604 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 800-922-0204, y compris Cancel or Change Account, Device Support, Account Access, Lost or Broken Phone, Dispute a Charge et d'autres problèmes de service client. Le centre d'appels Verizon Wireless que vous appelez a des employés de New York, New Jersey, Georgia, India et est ouvert Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time selon les clients. Au total, Verizon Wireless a 7 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Verizon Wireless, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Verizon Wireless - par téléphone ou autrement

Tandis que 800-922-0204 est le meilleur numéro sans frais de Verizon Wireless, 12 total vous permet d'entrer en contact avec eux. Selon les autres Verizon Wireless clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 888-910-4366 numéro de téléphone pour leur département New Customers. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 888-910-4366 pour New Customers. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Verizon Wireless, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Verizon Wireless.

Quelle est la relation entre GetHuman et Verizon Wireless?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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Get Live Expert Help

Verizon Wireless Informations de contact

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