Sprint Numéro de téléphone

Appelez le service client Sprint plus rapidement grâce à GetHuman

800-369-5400
Service Clients
Attente actuelle:22 minutes (15 m moy)
Heures: Mon-Fri 7am-12pm EST; meilleur moment pour appeler: 1pm
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Cancel ServicePayment ArrangementLost or Stolen PhoneMettre à jour les informations du compteDevice SupportUn problème différent
Accédez à une personne en direct le plus rapidement possible:Press 1 for customer service, press 2 to set up new service, and press 3 to activate a new device

Raisons pour lesquelles les clients comme vous ont appelé récemment

I am an business account holder with * lines. I have been trying to get this issue reso...
33m ago
My son is deployed. I want to move his number to a military hold status. His number is...
3h ago
I need to move my sons phone number to military deployed status. His number is...
3h ago
I want my phone bill lower or how to get out of the contract?
6h ago
Phone issues like cat get picture msgs
6h ago
They ported the wrong number
14h ago
I have called sprint *** *** **** six times in the past * weeks and spent apx * hours...
a day ago
I would like to use my cell phone in the Philippines. How do I do it?
a day ago
I want to know why my bill went high s s sbsbs sbssbbebsbsbsbsbsbsbbsbebsbsbsbsbsbsbsb...
2d ago
I need my puk code for my sim card * ******************** ASAP please let me know... thanks
2d ago
Got new unlocked phone but sprint sim says locked and no service is available.
2d ago
Want to get my phone switched to Sprint
3d ago
I wanted to get a debt collection off my credit
4d ago
I need to know my balance and how much has to be paid in Order to get a new phone
5d ago
I cancelled my service back in december but I keep getting emails about my "new bill be...
5d ago
See more recent reasons for callingAidez-moi avec mon problème
How to call {{company.name}}

Our Editor's Notes on Sprint's Phone-Based Customer Care

Sprint provides telephone and Internet services to over 54 million customers. As you might expect, Sprint offers multiple customer service options, including phone-based support.

Why Do People Call Sprint?

People call Sprint for a range of reasons, including:

  • Setting up a new account
  • Adding or purchasing a new phone
  • Learning about service outages
  • Changing personal information, such as name or address
  • Billing issues
  • Changing rate plan
  • Adding new services
  • Canceling an account

The call menu is straightforward: Calling Sprint customer service takes you a voicemail menu where you can indicate your issue and be directed to an automated service or live representative.

If you are calling from your Sprint phone, you don't even need to dial a number: Just hit *2 for general customer service, *3 for bill payment or *4 to check minutes and account balance.

Some customers prefer to not have to wade through an automated voicemail message. One way to fast-track your concern to a live person is to hit "0" at each prompt. Eventually, you'll be directed to an agent.

How do People Feel About Sprint's Phone Customer Service?

Sprint customers express a range of opinions about the company's phone-based customer service. Some praise Sprint's customer service representatives for providing polite, friendly and effective support. Others are not so pleased with the help that they have received.

Notable Cases

In one case that was documented online, a man contacted Sprint about getting a reduction in his monthly bill. The customer service representative presented him with an option that offered a significant discount from what he was currently paying.

A few days after the man entered a new agreement, his wife visited a Sprint store for a device upgrade. She was told that she could get a better plan that offered even more savings than the husband had negotiated over the phone.

Unfortunately, store staff could not make the change. Calling Sprint didn't help, and the couple ended up being put back on their original, much more expensive plan.

Because the original request had been made over the phone, the couple was unable to easily prove what had happened. While the phone rep promised that a manager would call the couple to resolve the issue, this never happened, leaving these Sprint customers very frustrated.

Eventually, the situation was resolved, but it required email contact instead of handling the situation over the phone.

What Can Be Accomplished with Sprint Phone Customer Service?

Many of common customer questions and issues can be addressed through Sprint's automated voicemail menu or a conversation with a customer service representative. These issues include basic phone setup questions, ordering a new device, updating billing information and learning about new plans.

However, there are some issues that might require a different approach:

Device repairs, for example, will need to be handled through a Phone Repair Center. While a customer service representative may be able to help you determine whether a service problem originates with your device, an accessory or your phone service, a device malfunction will require you to ship or bring your phone to a Sprint Phone Repair Center.

In addition, phone reps do not sell accessories over the phone and can't move your phonebook from one device to another. If you prefer to pay your phone bill in cash, you will need to visit a Sprint store to do so.

Finally, individuals who wish to order a new service plan may find phone-based customer service confusing. If you prefer to see service plan options and contracts in hard-copy before making an agreement, consider seeking help at a Sprint store.

What Can Be Done if Sprint Can't Resolve Your Problem by Phone?

Consumer questions, problems and concerns can often be addressed by Sprint's phone-based customer service team. However, there are situations in which customers have not been satisfied by resolutions offered by Sprint.

There are many reasons for unresolved issues, including:

  • Sometimes callers and customer service representatives don't communicate well with each other.
  • The customer's needs can't be met over the phone: For example, the caller needs phone accessories or the device needs physical repairs.
  • Sprint's policies don't suit a customer's needs or wishes.

When Sprint can't resolve an issue over the phone its customers might opt for the following:

  • Hanging up and calling back to speak to a different representative. In cases where communication styles may have hampered the effectiveness of the first call, this could be a good option.
  • Using a different medium to contact Sprint. Sprint offers customer service via email, online text-based chat and its social media accounts. Putting the issue into writing may help clarify the circumstances and bring about a resolution. Text-based communication also provides the customer of evidence of promises made by Sprint's representatives.
  • Visiting a Sprint store. Some issues are most easily resolved via face-to-face interaction. You can enter your ZIP code on Sprint's website, or call Sprint directly, to get a list of stores near you. If you plan to visit a store, consider booking an appointment with a specialist through Sprint's website. This can reduce wait time and frustration.

Numéro de client 800-369-5400 - en chiffres

Numéro de téléphone à composer
800-369-5400
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
Mon-Fri 7am-12pm EST
Meilleur moment pour composer
1pm
Naviguer le labyrinthe téléphonique à un humain
Press 1 for customer service, press 2 to set up new service, and press 3 to activate a new device
Attente moyenne
15
Attente actuelle
22
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or chat or twitter or web
Qualité de la communication
86%
Qualité de l'aide
63%
Les votes des clients
2,698
Informations mises à jour en dernier
Tue Jan 21 2020 09:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Sprint / 800

Il s'agit du meilleur numéro de téléphone de Sprint, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Sprint. Ce numéro de téléphone est le meilleur numéro de téléphone de Sprint car 135,576 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 800-369-5400, y compris Cancel Service, Payment Arrangement, Lost or Stolen Phone, Update Account Info, Device Support et d'autres problèmes de service client. Le centre d'appels Sprint que vous appelez a des employés de Colorado, Kansas, Texas, Oklahoma et est ouvert Mon-Fri 7am-12pm EST selon les clients. Au total, Sprint a 7 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Sprint, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Sprint - par téléphone ou autrement

Tandis que 800-369-5400 est le meilleur numéro sans frais de Sprint, 10 total vous permet d'entrer en contact avec eux. Selon les autres Sprint clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 888-211-4727 numéro de téléphone pour leur département Customer Service. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 888-211-4727 pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Sprint, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Sprint.

Quelle est la relation entre GetHuman et Sprint?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sprint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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