AT&T Numéro de téléphone

Appelez le service client AT&T plus rapidement grâce à GetHuman

800-331-0500
Service Clients
800-756-0134
Nouveaux clients
Attente actuelle:23 minutes (22 m moy)
Heures: Mon-Fri 8am-6pm EST; meilleur moment pour appeler: 8:15am
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Cancel ServiceService OutageDevice SupportDispute a ChargeChange ServiceUn problème différent
Accédez à une personne en direct le plus rapidement possible:Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number
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Raisons pour lesquelles les clients comme vous ont appelé récemment

My phone bill is due and I don’t get paid till Friday I want to see if there is anyway...
2h ago
I scheduled an appointment to get internet today, but there was an error with the addre...
2h ago
Talking to my mom. Loud long static sound, phone went out. Now her line has busy signal...
4h ago
Chase Bank rightfully locked my checking account due to fraud. Chase says I need a new...
13h ago
I can’t get my voicemail set up.
16h ago
Factura .me atrase * pagos y suspendieron el servicio de internet tengo un paquete. Con...
18h ago
WANT TO CHANGE INTERNET PASSWORD
a day ago
I have been working with AT&T support for * months trying to re-gain access to manage o...
a day ago
Arlene Stuart has passed away . I want to cancel her auto pay account. Thank you Darlen...
a day ago
Have no phone service but I do have internet connection. Can’t log on because it keeps...
a day ago
want to get land-line cost projections!!!
2d ago
AT&T wireless quoted me an offer via chat for new wireless service and new phones. Two...
2d ago
To AT&T, ** I brought at AT&T gift card for my wife three years ago and she never use...
2d ago
I do not want to pay the ***.** for the phones but the plan is okay otherwise.**help m...
2d ago
I was sent a SIM card in the mail that I know longer need to use an I want to know how...
2d ago
See more recent reasons for callingAidez-moi avec mon problème
How to call {{company.name}}

Our Editor's Notes on AT&T's Phone-Based Customer Care

AT&T is a telecommunications, home security, Internet and cable TV provider. As the largest telecommunications company in the world, AT&T maintains a comprehensive customer support system to meet its customer's needs. Many customers strongly prefer to contact AT&T over the phone for a direct conversation with a customer service representative.

Why do People Call AT&T Customer Service?

People call AT&T for many reasons, including:

  • Starting, changing or canceling services
  • Purchasing and upgrading devices
  • Technical support
  • Scheduling service and installation visits
  • Learning how to return or drop off devices and equipment

Contacting the Right Division

AT&T offers multiple services, including mobile and landline phone service, security, Internet service, and both satellite and cable television. Some of these services are offered under specific brand names such as DirecTV and U-Verse. When contacting AT&T customer service by phone, make sure that you are calling the number for the division or service you need help with.

Another thing to consider when locating phone numbers for AT&T is that some divisions have different numbers for different types of services.

For example, there may be separate toll-free numbers for new service requests, billing questions and technical support. Each number may also be taking calls during different hours. Checking this information before calling can save you time and frustration.

Tips for Calling AT&T Customer Service

  • Before calling AT&T customer support, make sure you have your account number handy. You can find it on your bill or via your dashboard on AT&T's website.
  • Each AT&T service or division has different call center hours, so it's a good idea to check ahead of time so that you know when to call.
  • AT&T does offer phone support for people with disabilities, including TTY calling for those who are deaf or hearing impaired.

How do People Feel About AT&T Customer Service Calls?

There are numerous reports online from people who are unhappy with AT&T phone-based customer service. Complaints range from long wait times to inaccurate information provided by a representative to promises not kept. There are, however, many other reports from consumers who are pleased with the customer care that they've received from AT&T representatives.

Media Cases

One newspaper documented a case in which a long-time customer of AT&T asked for an extension on his auto-pay due to a family illness that had depleted his checking account. An AT&T phone representative granted the extension, but the account was still charged, resulting in large fees.

In another case, a customer relocated and wanted to transfer her AT&T services. AT&T responded by canceling her current loyalty points, sending her multiple bills for services instead of one consolidated bill. She ended up spending hours of her time on hold with AT&T phone-based customer service, and her issues still were not resolved despite many promises.

What Issues Can AT&T Customer Service Resolve Over the Phone?

AT&T can resolve many consumer issues over the phone, including technical support, billing issues, selecting different packages and starting or ending service. Issues that aren't so easily resolved via phone include problems with malfunctioning and aged equipment and devices. These items will have to be brought or shipped to a service center for repair or replacement.

What Can I do if I am Dissatisfied with AT&T Phone-Based Customer Service?

If you've hung up the phone after a call to AT&T customer service and feel demoralized because your case was not resolved, don't fret. There are other ways off addressing your concerns.

You might first want to write down what happened during your last call. Then, write out a description of your problem and your desired resolution. Having this information in writing can help you explain your situation to other customer service specialists when you talk to them.

From there, consider these options for addressing your concerns:

  • Try calling AT&T back: In some cases, the training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't resolve the matter, dial AT&T again. A different representative may be better able to understand your concerns and get your situation resolved.
  • Consider live chat: AT&T offers live chat through its website and app. If you feel that you express yourself better in writing, or want a written record of your conversation with a customer service representative, live chat might be your best option.
  • Reach out over social media: AT&T has accounts on several social media platforms. You can connect with a specialist who can research your issue and help you get matters sorted out. As with live chat, you'll also have a record of your conversation, which may be useful if you have to escalate your case.
  • Visit an AT&T retail store: A face-to-face consultation with a store associate may resolve your issue. In addition, visiting a store may be the best way to get hands-on technical support for equipment or devices.

Numéro de client 800-331-0500 - en chiffres

Numéro de téléphone à composer
800-331-0500
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service & Business Accounts
Heures d'appel du centre
Mon-Fri 8am-6pm EST
Meilleur moment pour composer
8:15am
Naviguer le labyrinthe téléphonique à un humain
Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number
Attente moyenne
22
Attente actuelle
23
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or email or facebook or web or twitter
Qualité de la communication
30%
Qualité de l'aide
35%
Les votes des clients
48,673
Informations mises à jour en dernier
Wed Jan 22 2020 10:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société AT&T / 800

Il s'agit du meilleur numéro de téléphone de AT&T, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent AT&T. Ce numéro de téléphone est le meilleur numéro de téléphone de AT&T car 220,254 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 800-331-0500, y compris Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service et d'autres problèmes de service client. Le centre d'appels AT&T que vous appelez a des employés de California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Philippines, Texas et est ouvert Mon-Fri 8am-6pm EST selon les clients. Au total, AT&T a 19 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de AT&T, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter AT&T - par téléphone ou autrement

Tandis que 800-331-0500 est le meilleur numéro sans frais de AT&T, 23 total vous permet d'entrer en contact avec eux. Selon les autres AT&T clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 800-756-0134 numéro de téléphone pour leur département New Customers. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 800-756-0134 pour New Customers. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter AT&T, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour AT&T.

Quelle est la relation entre GetHuman et AT&T?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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AT&T Informations de contact

Plus de numéros de téléphone de l'entreprise

Virgin Mobile Numéro de téléphoneDirecTV Numéro de téléphoneDISH Numéro de téléphoneAT&T Wireless Numéro de téléphoneCharter Communications Numéro de téléphoneSafeLink Numéro de téléphone
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