Kindle is a group of Amazon products that includes e-readers, tablets, apps and over 6 million e-books. As one of the most popular e-readers in the world, it isn't surprising that Kindle receives a lot of customer service calls each day.
People call Kindle customer support for a range of reasons, including:
Kindle customer service is provided by Amazon. Here are some tips for getting your Kindle questions and issues resolved quickly:
Amazon, and Amazon Kindle, has a reputation for providing quality customer service. While it is true that some people feel that the customer support provided isn't the same as it once was, many people are satisfied with the quality of assistance received.
In general, Amazon Kindle has a reputation of resolving customer issues and answering questions accurately. In addition, customers report that Kindle customer service representatives will attempt to make things right if Amazon Kindle failed in some way. Customers have received credits toward future purchases in these situations.
Kindle customer service representatives can resolve a range of issues over the phone, including researching charges, refunding erroneous purchases, and basic troubleshooting of malfunctioning devices, apps, and e-books.
If you have a Kindle device that isn't working correctly, you may have to mail it to Amazon for a replacement or repair. A customer service representative can provide you with a mailing label, but you will have to mail it yourself.
If you hang up the phone after speaking with Kindle customer service and feel as though your issue was not resolved, don't give up. You still have options.
The first thing you should do is review the notes you took during your conversation. If you don't have any notes, write down or type out what happened. This information can be very useful when you re-contact Amazon Kindle customer service.
Next, check your email for a rating request. You can indicate in the email whether or not your issue was resolved. In some cases, expressing dissatisfaction can result in your case being escalated to a customer service specialist who is better equipped to address your concerns.
If you don't get an email or your case is not escalated automatically, try calling Amazon Kindle back or requesting a callback from Amazon's website. The next customer service representative that you speak to might be more competent than the first.
In the unfortunate case that your second call doesn't go well, consider contacting Amazon another way. Amazon offers live chat and e-mail customer support. Both of these options offer the benefit of a chat transcript of your conversation with a customer service representative. This can be very helpful if you need to escalate your case further.
Amazon Kindle also has an online community forum where you can ask other users for tips and advice. These forums are monitored by Amazon staff as well, so you may be able to resolve your issue quickly by using this resource.
Il s'agit du meilleur numéro de téléphone de Kindle, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Kindle. Ce numéro de téléphone est le meilleur numéro de téléphone de Kindle, car 16,890 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants résolus par l'unité de service client qui répond aux appels à 866-321-8851 incluent Account Access, Refund a Charge, Device Support, Download Trouble, Update Account Info et d'autres problèmes de service client. Plutôt que d'essayer d'appeler Kindle d'abord, pensez à décrire d'abord votre problème; à partir de là, nous pouvons être en mesure de recommander un moyen optimal de les contacter par téléphone. Au total, Kindle a 1 numéro de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Kindle. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 866-321-8851 soit le meilleur numéro sans frais de Kindle, c'est aussi le seul moyen de les contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. En plus d'essayer d'appeler, vous pouvez également commencer par nous dire quel est le problème ci-dessus afin que nous puissions vous trouver la meilleure forme de communication ou un guide écrit. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Kindle, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Kindle.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kindle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.