Best Buy Numéro de téléphone

Appelez le service client Best Buy plus rapidement grâce à GetHuman

888-237-8289
Service Clients
Attente actuelle:23 minutes (12 m moy)
Heures: 24 hours, 7 days; meilleur moment pour appeler: 8:15am
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Missing ItemDispute a ChargeReturn an OrderGeek Squad SupportMake a PurchaseUn problème différent
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Raisons pour lesquelles les clients comme vous ont appelé récemment

I returned a item, I had to contact customer support , it was refunded and never receiv...
12h ago
Please cancel Order Number:BBY**-************
13h ago
help me with chat *INT-va*appis**-*************-******
14h ago
Hi I recently made a purchase with ** months financing and there is know soon after my...
15h ago
I'd like to check the status of my pre-order at a store, but whenever I call the servic...
15h ago
When is Geek Squad going to start taking repairs again? I use Best Buy for most large p...
15h ago
Hey, I was wondering if I can get a price adjustment? My email address is *****@***.com...
17h ago
I want to purchase a Logitech C*** Pro Stream Webcam (Model:***-******) (SKU:*******) a...
21h ago
I have a galaxy act * watch and it doesn't have google assistant and it has bixby you h...
a day ago
So basically I bought a Power supply for EVGA *** WATT and it said it was fully modular...
a day ago
Refund on returned Vizio TV was not a full refund. I want the balance to be credited to...
2d ago
I bought an asus computer in November in ****. It completely crashed and I want to know...
2d ago
I renewed webroot this year, Membership *WBR**SA************ but I don't have the Key C...
2d ago
I need to reinstall Webroot. I have a * year renewal with *Best Buy. My computer was cI...
2d ago
I need to cancel an order placed on **********. I have already ordered another item fr...
2d ago
See more recent reasons for callingAidez-moi avec mon problème

Our Editor's Notes on Best Buy's Phone-Based Customer Care

Best Buy is a major retailer of consumer electronics with stores in the United States, Canada and Mexico. It is considered to be the largest consumer electronics retailer in the United States, so it isn't surprising that it receives a lot of customer support calls.

Why Do People Call Best Buy Customer Support?

People call Best Buy customer support for many different reasons, including:

  • Ordering products and services
  • Checking on the status of an online order, or an in-store order that needs to be delivered or installed
  • Requesting technical support with a product or the Best Buy website
  • Questions about product returns and exchanges
  • Questions about billing issues
  • Coordinating home or business service calls
  • Inquiries about the "My Best Buy" customer loyalty program

Best Practices for Calling Best Buy Customer Service

There are several things that you can do to make your call to Best Buy more successful:

  • Make sure you are calling the correct number for your inquiry. You can find these numbers on the Best Buy website.
  • Be ready to answer questions and provide information about your inquiry when you call Best Buy customer support. Have any relevant documentation handy, including account numbers, invoices, order numbers, credit card statements or correspondence from Best Buy regarding your case.
  • If you are calling for technical support, have your device in front of you so that you can work with the customer service representative on troubleshooting.
  • You may need to take notes during your call, so have pen and paper handy.

How do Consumers Feel About Calling Best Buy Customer Service?

Best Buy has worked hard in recent years to improve its customer service experience. Many people are satisfied with the level of service that they have received over the phone.

However, there are still areas in which some customers are dissatisfied. One issue that often affects retailers is that of servicing items that are manufactured by third-party suppliers. Best Buy may be limited as to what it can do when an item is under manufacturer warranty but is no longer returnable to Best Buy.

Media Case

A recent case that appeared in the media demonstrates one of the shortcomings of Best Buy's customer service. In this case, a woman purchased a large appliance that was defective. She had purchased a protection plan through Best Buy's Geek Squad subsidiary, but could not get Best Buy to honor her request for service and replacement. Instead, Best Buy wanted her to work through the manufacturer, which had proven to be less than helpful. It took a third-party to intervene on the customer's behalf before the appliance was replaced.

What Kind of Issues can Best Buy Customer Service Representative Resolve?

A Best Buy customer service representative can resolve many issues over the phone, including questions about orders, facilitating returns and exchanges, troubleshooting, technical support and researching billing questions.

What Can't Be Resolved With a Call to Best Buy Customer Service?

Best Buy phone-based customer service agentsVied some technical support, but some products need hands-on attention from a technician or repair specialist. In such cases, the representative can direct a customer to repair services, but cannot handle the repair him or herself over the phone.

In the same vein, Best Buy can't always mediate in situations when an item purchased from Best Buy is under manufacturer's warranty and the manufacturer is unresponsive.

While a phone agent can approve and initiate a customer return or exchange, it is up to the consumer to physically mail or return the product.

What Should You Do If You Have an Unsuccessful Call with Best Buy?

Sometimes, calls to Best Buy don't go well. It may be that the customer service agent didn't understand your concern or that he or she appeared to be unable to provide you with a resolution. If this happens to you, don't fret: There are other things you can do to get your issue corrected.

  • First, call back. Some customer service representatives may be new on the job or poorly trained. The next person you speak to may well be in a better position to answer your questions and get your customer experience back on track.
  • If calling doesn't seem to work, try Best Buy's live chat option. This method of contacting Best Buy offers the advantage of providing you with a transcript of your communications, something that can be useful if you have to escalate your case.
  • A third option is to visit the customer service desk at your local Best Buy store. A manager or supervisor may be able to resolve your issue or contact someone within the company who can address your problem.

Numéro de client 888-237-8289 - en chiffres

Numéro de téléphone à composer
888-237-8289
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
24 hours, 7 days
Meilleur moment pour composer
8:15am
Naviguer le labyrinthe téléphonique à un humain
Keep pressing 0
Attente moyenne
12
Attente actuelle
23
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or facebook or email or web or twitter or chat
Qualité de la communication
51%
Qualité de l'aide
70%
Les votes des clients
7,558
Informations mises à jour en dernier
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Best Buy / 800

Il s'agit du meilleur numéro de téléphone de Best Buy, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Best Buy. Ce numéro de téléphone est le meilleur numéro de téléphone de Best Buy car 47,472 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 888-237-8289, y compris Missing Item, Dispute a Charge, Return an Order, Geek Squad Support, Make a Purchase et d'autres problèmes de service client. Le centre d'appels Best Buy que vous appelez a des employés de Kentucky, Minnesota, Texas, California et est ouvert 24 hours, 7 days selon les clients. Au total, Best Buy a 3 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Best Buy, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Best Buy - par téléphone ou autrement

Tandis que 888-237-8289 est le meilleur numéro sans frais de Best Buy, 8 total vous permet d'entrer en contact avec eux. Selon les autres Best Buy clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 612-291-1000 numéro de téléphone pour leur département Corporate Offices. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via facebook.com/bestbuy pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Best Buy, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Best Buy.

Quelle est la relation entre GetHuman et Best Buy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Best Buy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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Best Buy Informations de contact

Plus de numéros de téléphone de l'entreprise

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