Costco Numéro de téléphone

Appelez le service client Costco plus rapidement grâce à GetHuman

800-220-6000
Service Clients
Attente actuelle:18 minutes (15.6154 m moy)
Heures: 24 hours, 7 days; meilleur moment pour appeler: 2:30pm
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Refund a ChargeMissing OrderRenew MembershipMembership QuestionStore FeedbackUn problème différent
Accédez à une personne en direct le plus rapidement possible:Appuyez sur 55. Appuyez sur 0 pour l'opérateur.

Raisons pour lesquelles les clients comme vous ont appelé récemment

I keep looking for Flex Seal *-item Pack in the costco*magazine. Item ********. Can I...
20h ago
Need to renew Costco membership today. Can I do it over the phone? And also desire to p...
2d ago
Checking Account reversal $**.** and charge $**.**. Account charge $**.**. Information...
2d ago
GetHuman******* did not yet indicate what Costco should do to make this right.**SEE BEL...
3d ago
Do not need two day shipping with extra fee, want the product, there is no rush. How to...
3d ago
Do not need * days shipping with extra fee, want the product there is no rush. How to o...
3d ago
Mi problema es que en mi factura me sale un cobro dem*s que puedo hacer??
4d ago
Moved and I need to change my address
4d ago
Have a reward, but can't travel to a store.
4d ago
Requirements for at risk people to be admitted from * to * a.m. such as a Dr’s letter?
4d ago
I am trying to buy a laptop computer and want to know if the warehouse on ***th is open...
4d ago
Filled out an order for traeger wood pellets and got to checkout, when I push place ord...
4d ago
What is the status of my order ********** dated *******?*Estimated delivery was today...
4d ago
We bought Lenovo Laptop from Costco recently.We have Costco executive membership .The...
4d ago
I ordered from Instacart and they charged my account of $**.** I did not authorize. I...
4d ago
See more recent reasons for callingAidez-moi avec mon problème

Our Editor's Notes on Costco's Phone-Based Customer Care

Costco is a warehouse club that sells a range of goods and services to its members. While Costco ranks high in overall customer satisfaction, the size of this company means that it gets a lot of calls from members and potential members every day.

Why Do People Call Costco Customer Service?

People call Costco customer service for a variety of reasons, including:

  • Setting up a new membership
  • Changing or canceling a membership
  • Questions about member benefits, such as insurance, travel, or health care services
  • Technical support for electronics
  • Questions about refunds or exchanges
  • Help with online ordering
  • Complaints or requestions about the in-warehouse experience

Best Tips for Calling Costco Customer Support

Here are some tips for getting answers to questions or resolving issues with Costco quickly when you call Costco customer service:

  • Make sure you are calling the right number. Costco has different numbers for different departments and services, including membership, technical support for electronics, pharmacy and online orders.
  • Each customer service department has its own hours. Warehouse and membership customer service is available from Monday to Friday, from 6 am to 6 pm Pacific time. Saturday to Sunday, from 8 am to 5 pm Pacific.
  • If your problem or question pertains to a local warehouse, such as a lost item, poor service from an employee, or a question about business hours, call the warehouse directly.
  • Have your membership number in front of you. You'll find this on your card or on correspondence from Costco.
  • Costco has a co-branded credit card with Citibank. If you have the Costco Anywhere Visa® Card and need customer service, you'll have to contact Citibank.
  • If you are calling Costco's Concierge Services for an electronic item, Costco asks you to have the following handy along with your membership number: Item number (you can find this on your receipt, along with the purchase date), along with your item's model and serial numbers.

How Do People Feel About Their Calls to Costco Customer Service?

Costco has a strong reputation for providing excellent customer service and club members are generally happy with the support they receive from representatives. The company is particularly well-known for its robust returns policy.

Media Stories

Media reports of Costco customer service are generally positive. One slightly negative story noted a case in which a member with a history of excessive returns lost her Costco membership. The decision was made by a customer service executive, who did refund her membership fee for the year.

What Sort of Issues Can Costco Phone-Based Customer Service Resolve?

Costco customer service representatives can handle a range of issues, including membership enrollments and renewals, e-commerce issues and comments and concerns about customer satisfaction.

What Can't Easily Be Resolved Over the Phone with Costco?

There are some issues that are not easily resolved by calling Costco:

  • Individuals who sign up for a Costco membership online or over the phone must visit a local Costco store to complete their registration and obtain a membership card. Costco membership cards include a photograph of the member, so an in-store visit is a must.
  • Returns must be made at a store or by mailing the product back to Costco.
  • Costco.com offers a price adjustment service: If the price you paid on Costco.com for an item drops within 30 days of purchase, you can request an adjustment. However, adjustments can only be completed via an online form.
  • Requests for technical support may require you to bring your item into a warehouse for repair.

What Can I Do if my Call to Costco is Unsuccessful?

Calls to good companies sometimes go bad. If you get off the phone with Costco and feel as though you didn't accomplish anything, don't fret. There are options available to you.

The first thing to do is take some notes on what happened during your call. Try to remember the representative's name, and take down the date and time of your conversation. This can be very useful if you need to escalate your case.

  • Try calling Costco again. You may be able to connect with a representative who has more experience or training and who can resolve your issue.
  • Costco offers a live chat option on its website. One advantage to live chat is that you'll have a written record of your communication.
  • Costco does not offer the option of communicating via email or via social media platforms. You can, however, send a letter via postal mail. If you go this route, make sure that you send your letter with delivery confirmation. This will be useful if you don't receive a response and need to escalate your case.
  • Visit your local Costco and ask to speak to a manager. In some cases, talking to someone who is directly in front of you may be what is needed to communicate effectively and discuss your options and alternatives.

Numéro de client 800-220-6000 - en chiffres

Numéro de téléphone à composer
800-220-6000
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
24 hours, 7 days
Meilleur moment pour composer
2:30pm
Naviguer le labyrinthe téléphonique à un humain
Press 55. Press 0 for operator.
Attente moyenne
15.6154
Attente actuelle
18
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or facebook or email or web
Qualité de la communication
85%
Qualité de l'aide
82%
Les votes des clients
3,218
Informations mises à jour en dernier
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Costco / 800

Il s'agit du meilleur numéro de téléphone de Costco, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Costco. Ce numéro de téléphone est le meilleur numéro de téléphone de Costco car 58,182 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 800-220-6000, y compris Refund a Charge, Missing Order, Renew Membership, Membership Question, Store Feedback et d'autres problèmes de service client. Le centre d'appels Costco que vous appelez a des employés de Washington et est ouvert 24 hours, 7 days selon les clients. Au total, Costco a 4 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Costco, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Costco - par téléphone ou autrement

Tandis que 800-220-6000 est le meilleur numéro sans frais de Costco, 7 total vous permet d'entrer en contact avec eux. Selon les autres Costco clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 800-955-2292 numéro de téléphone pour leur département Costco.com Customer Service. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 800-955-2292 pour Costco.com Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Costco, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Costco.

Quelle est la relation entre GetHuman et Costco?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Costco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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