Verizon Numéro de téléphone

Appelez le service client Verizon plus rapidement grâce à GetHuman

888-910-4366
Service Clients
800-538-2686
Nouveaux clients
Attente actuelle:21 minutes (10 m moy)
Heures: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; meilleur moment pour appeler: 10:45am
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Service d'installationDevice SupportService OutageDispute a ChargeTransfer ServiceUn problème différent
Accédez à une personne en direct le plus rapidement possible:Press 1 for customer service, press 2 to sign up for new service
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Raisons pour lesquelles les clients comme vous ont appelé récemment

I switched to consumer cellular yesterday. I can not access voicemail msgs. They say it...
5h ago
I am supposed to get a discount through Verizon being a Petsmart associate I need to se...
5h ago
I want to pay a partial payment on my bill
15h ago
I purchased a new Verizon, and had*have the $** a month payment plan. They would not s...
18h ago
Cancel service. No longer need phone service for ***-***-****. Have tried multiple time...
a day ago
I can longer get local channels or any HD channels.
a day ago
I want to pay for my fathers mobile phone acct. He has dementia and keeps forgetting to...
a day ago
i need to free up storage.*when i check my manage iphone storage - there is a big gray...
2d ago
trying to get to my account to see what it says
2d ago
Need to unlock a phone
3d ago
I am not a customer, however on January **, **** there were * men going door to door on...
3d ago
I need to renew my discount. I was a federal employee and a retired military officer...
3d ago
I have a new Windows ** computer and I'm trying to set up e-mail with Microsoft Outlook...
3d ago
We called Germany one time during this billing cycle and I need a statement that says h...
4d ago
I need to speak with someone in customer service. I need to pay part of my bill now and...
5d ago
See more recent reasons for callingAidez-moi avec mon problème
How to call {{company.name}}

Our Editor's Notes on Verizon's Phone-Based Customer Care

Verizon is a telecommunications company that offers wireless and telephone services, Internet access, and television streaming to home and business customers. With over 153 million mobile customers in the United States, it is not surprising that Verizon has developed a robust phone-based customer service system.

Why Do People Call Verizon Customer Service?

People make calls to Verizon for many reasons, including:

  • Purchasing new wireless or mobile services and devices.
  • Upgrading, changing or canceling plans.
  • Technical support and issues with service quality.
  • Questions about services.
  • Changes in customer information, such as contact information or customer names.
  • Questions about bills.
  • Requesting payment arrangements.

Calling Verizon Customer Service

There are several ways for customers to connect with Verizon by phone:

  • Call one of Verizon's toll-free numbers: Customers should be aware that there are different phone numbers for prepaid and postpaid customers.
  • Dial *611 from a Verizon phone.
  • Request a call-back from Verizon's website. Call-back appointments can be set via the website as well, providing additional consumer convenience.

Calls made from a device or number recognized by Verizon are answered by an automated voice system that greets the customer by name. While Verizon offers 24/7 automated phone-based customer service, live customer help is available Monday through Friday from 7 am - 9 pm and weekends from 8 am - 9 pm. All hours are in local time.

Verizon also offers a dedicated customer service center for current customers who have disabilities. The Verizon Wireless National Accessibility Customer Service Center takes calls Monday through Friday from 8:30 am to 5:30 pm eastern time.

Verizon Phone-Based Customer Service

Many consumers prefer to speak to a live person when making a purchase, asking a question or attempting to resolve a problem. Verizon's voicemail system will ask questions about the reason for the call: "Yes" or "no" answers direct the call to the appropriate customer service department.

Callers who want to speak to a representative directly and don't want to bother with the menu can hit "0" at each prompt. Eventually, a representative will get on the line. Verizon maintains both standard call centers in many parts of the country, as well as a network of home-based support representatives.

How Do Customers Feel About Calling Verizon?

Consumer sentiments regarding Verizon vary: Many people have had satisfactory experiences with Verizon phone representatives while other customers are less happy with the service they received.

One area of frustration for some Verizon customers has been getting accurate information regarding when an area outage will be resolved. This can be a significant issue in areas affected by bad weather or 5G tower upgrades.

However, many consumers report positive experiences, including customer service representatives who were willing to stay on the phone with a caller as long as it took to resolve complex issues.

Notable Cases

One case that caught some media attention involved what appeared to be the theft of a phone after it was shipped from Verizon to the customer. The customer received an empty box that appeared to have been tampered with by a phone thief.

Phone calls to Verizon were ineffective at getting the phone replaced. Verizon phone representatives blamed the shipping company and the shipping company told the customer to ask Verizon for help. Despite several customer service representatives telling the customer that someone would address the issue, it took a third-party intervention to resolve the situation and get the customer a new phone.

What Issues Can Verizon Customers Resolve Over the Phone?

Most consumer issues can be resolved by Verizon experience representatives via a phone conversation. These issues include:

  • Billing questions, including researching and removing erroneous charges
  • Changing plans and services to suit customer needs
  • Selecting and upgrading devices
  • Addressing possible technical issues with devices or phone service
  • Scheduling service calls or appointments

Other Issues

Some issues are difficult or impossible to resolve with a phone call, however, a Verizon customer service specialist can often advise you about the steps you can take to address the issue. If your device or equipment is malfunctioning or broken, for example, you'll need to bring the device to a store, return it by mail to Verizon, or schedule a technician visit.

Unresolved Issues With Verizon Telephone Customer Service

While Verizon's customer experience representatives are generally effective at addressing common complaints and issues, not all callers will be satisfied with the level of service received. If you are unable to resolve your issue with Verizon over the phone, consider taking one or more of the following steps:

  • Contact Verizon through other means, including email, web-based chat, or social media platforms. One advantage of addressing customer service issues via text is that you may have an easier time communicating your situation to the representative. You'll also have a record of the communication that could come in handy later.
  • Call customer service again and speak to a different representative. Representatives are individuals and some may be better able to understand and address your concerns.
  • Visit a Verizon store. Talking to a Verizon representative in person may be more effective than phone communication. In addition, store personnel can inspect and, in some cases, service your device or devices.

Numéro de client 888-910-4366 - en chiffres

Numéro de téléphone à composer
888-910-4366
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST
Meilleur moment pour composer
10:45am
Naviguer le labyrinthe téléphonique à un humain
Press 1 for customer service, press 2 to sign up for new service
Attente moyenne
10
Attente actuelle
21
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or chat or twitter or web
Qualité de la communication
86%
Qualité de l'aide
61%
Les votes des clients
5,730
Informations mises à jour en dernier
Wed Jan 22 2020 10:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Verizon / 800

Il s'agit du meilleur numéro de téléphone de Verizon, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Verizon. Ce numéro de téléphone est le meilleur numéro de téléphone de Verizon car 49,122 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 888-910-4366, y compris Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service et d'autres problèmes de service client. Le centre d'appels Verizon que vous appelez a des employés de North Carolin, Iowa, India et est ouvert Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST selon les clients. Au total, Verizon a 9 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Verizon, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Verizon - par téléphone ou autrement

Tandis que 888-910-4366 est le meilleur numéro sans frais de Verizon, 12 total vous permet d'entrer en contact avec eux. Selon les autres Verizon clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 800-837-4966 numéro de téléphone pour leur département Customer Service. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 800-837-4966 pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Verizon, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Verizon.

Quelle est la relation entre GetHuman et Verizon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with tech support experts on hand 24/7. If our free suggestions don't work, you can chat with an expert for approximately $20-45 per issue.
Get Live Expert Help

Verizon Informations de contact

Plus de numéros de téléphone de l'entreprise

T-Mobile Numéro de téléphoneTime Warner Numéro de téléphoneAT&T U-Verse Numéro de téléphoneStraight Talk Numéro de téléphoneVerizon FiOS Numéro de téléphoneVirgin Mobile Numéro de téléphone
Cette page vous a été utile? Si oui, partagez!
Le partage est ce qui alimente les informations et les outils de contact gratuits de GetHuman. Tu peux aider!