It won’t let me pay my phone bill

GetHuman3123121's customer service issue with Virgin Mobile from June 2019

Help with my Virgin Mobile issue
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Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman3123121's own words
The problem: It won’t let me pay my phone bill
GetHuman3123121 did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
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Virgin Mobile

Customer service issue
Reported by GetHuman3123121
Jun 21st, 2019 - 4 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 13 customers so far
Similar issue to 5412 others
0 customers following this
GetHuman3123121 started working on this issue
Jun 21st 4:02am