We have an amount from Stripe payment services and need to know from where this payment...

GetHuman2770622's Unknown Charge issue with Stripe from April 2019

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Help with my Stripe issue
GetHuman2770622's next move: find and follow the right step-by-step guide.
Stripe doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2770622 will need to dig through the advice provided by Stripe, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2770622 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Stripe has better answers for you: Stripe Help Center
The issue in GetHuman2770622's own words
We have an amount from Stripe payment services and need to know from where this payment is coming from. Please assist.
GetHuman2770622 did not yet indicate what Stripe should do to make this right.
I have an issue with Stripe too
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Stripe

Unknown Charge issue
Reported by GetHuman2770622
Apr 18th, 2019 - 7 mos ago
I have an issue with Stripe too
Fixed
Seen by 8 customers so far
Similar issue to 1578 others
0 customers following this
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Items needed
Username
Password
Email address on the account
Timeline
GetHuman2770622 started working on this issue
Apr 18th 6:20pm
GetHuman2770622 indicated the issue is not fixed yet.
Apr 19th 6:55pm