Hello,* I did not receive a statement and my payment was due yesterday. I went o...

GetHuman3604316's customer service issue with Macy's from September 2019

Help with my Macy's issue
First: share to improve GetHuman3604316's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3604316 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman3604316's own words
Hello,* I did not receive a statement and my payment was due yesterday. I went on my online account and I was charged a late fee?*I am never late with my payments and am asking if I may have this one time late fee waved? Please
GetHuman3604316 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman3604316 fixed the problem
We are waiting for GetHuman3604316 to fix the problem and share the solution with the rest of us customers.
Please help with my Macy's issue
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide

Macy's

Customer service issue
Reported by GetHuman3604316
Sep 17th, 2019 - a mon ago
I have an issue with Macy's too
Not resolved
Seen by 3 customers so far
Similar issue to 2220 others
0 customers following this
Timeline
GetHuman3604316 started working on this issue
Sep 17th 4:26pm