Google Customer FAQ

We recommend trying the account recovery options available through Gmail. You can use recovery methods such as answering security questions, using an alternate email, or confirming your identity through other means. If you’ve set up recovery phone numbers or backup codes, those may assist you as well. For more assistance, refer to the links on this page that provide an updated view of account recovery steps.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To block a user from your Google Business Profile, go to your profile and navigate to the "Users" section. Locate the user you wish to block, click on their name, and then choose the option to remove or block them. This action will restrict their access to your business profile.

If you've forgotten both your Google account and Gmail password, you can reset your password by going to the Google Account Recovery page. Follow the prompts to verify your identity, which may include answering security questions or getting a verification code sent to your recovery email or phone number. Once you've successfully verified your identity, you can create a new password. Be sure to choose a strong password that you haven't used before.

If Google doesn’t accept your phone number during account recovery, try entering any alternative recovery options you have set up, such as a recovery email. Make sure you enter the phone number in the correct format and check for any typos. If you're still having trouble, follow the steps provided in the account recovery page and see if you can answer any additional security questions. It's important to use a device and location you've previously used to access your account for a better chance of recovery.