Bought guitar from DH gate $***,charged twice additional $*** then attempted contact wi...

GetHuman-johnlula's problème de service client avec DHGate.com de novembre 2020

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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johnlula will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-johnlula can let us know if they help or not.
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The issue in GetHuman-johnlula's own words
Bought guitar from DH gate $***,charged twice additional $*** then attempted contact with customer service, redirected to unrelated company,bank sent email, no response,dhgate sent email today saying being delivered. I'm hopeful but not confident,time will tell but how much? Dhgate took payments from me,paid vendor kept overcharges and remains elusive and unreachable. If I do ever get this resolved it will be the last business I ever do with DHGATE . By the way I did find out they're based in the Cayman Islands that additionally kind of leaves me wondering what will happen next

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DHGate.com

Problème de service client
Reported by GetHuman-johnlula
nov. 17, 2020 - il y a 5 mois
Not resolved
Vu par 46 clients jusqu'à présent
Problème similaire à 4572 autres
0 clients suivant ce

Timeline

GetHuman-johnlula a commencé à travailler sur ce problème
nov. 17, 2020 5:13am