DHGate.com Customer FAQ

To regain access to your restricted account, you will need to follow the account recovery process specified by DHGate.com. This typically involves verifying your identity and possibly addressing any issues that led to the restriction. Please refer to the guidelines provided on the website for detailed steps on account recovery.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

If your account is restricted, please check your email for any notifications from DHGate.com regarding the restriction. Follow any instructions provided in the email, as it may contain steps to restore your access. Additionally, review the platform’s policies to ensure compliance and address any potential issues. If further assistance is needed, there is a link to the most up-to-date contact information right here on this page for you to reach out directly.

Wenn der Verkäufer nicht reagiert und das Produkt nicht der Beschreibung entspricht, können Sie einen Rückgabeantrag stellen. Gehen Sie zu Ihrer Bestellhistorie und finden Sie die Option zur Rücksendung oder zur Erstattung. Stellen Sie sicher, dass Sie alle erforderlichen Informationen und möglicherweise Fotos des Kleides einfügen. Folgen Sie den Anweisungen auf der Website, um den Prozess abzuschließen. Wenn Ihr Antrag genehmigt wird, sollte Ihnen Ihr Geld zurückerstattet werden.

To resolve a restricted account on DHGate.com, you should first check your email for any notifications regarding the restriction. Follow any instructions provided in the email. If no information is found, you may need to provide documentation or additional information to verify your identity or resolve the issue. Follow the guidelines provided on the site to submit the necessary information for review.