Our Internet service has been out for ** hours and basic, customer side troubleshooting...

GetHuman-tomegath's Problèmes de service ou techniques avec Cox Communications à partir de novembre 2020

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Top Tip from another customer
Si vous rencontrez des problèmes techniques, veuillez réinitialiser votre modem ou votre appareil en l'éteignant pendant 15 à 30 secondes, puis en le rallumant. Si le problème persiste, vous devez appeler le support.
The issue in GetHuman-tomegath's own words
Our Internet service has been out for ** hours and basic, customer side troubleshooting steps such as power cycling have have not restored the connection. I need help restoring it from the ISP side and if it's not possible to do that then to send a technician soon. I need the connection today for work and do not have an alternative Internet connection.
Connection renewed from ISP side or a technician sent.
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Cox Communications

Cable Internet
Problèmes de service ou techniques
Reported by GetHuman-tomegath
nov. 21, 2020 - il y a 2 mois
Not resolved
Vu par 3 clients jusqu'à présent
Problème similaire à 818 autres
0 clients suivant ce
Items needed
Nom du compte
Compte email
Numéro de compte
NIP du compte
Numéro de téléphone du compte
Adresse du service de compte

Timeline

GetHuman-tomegath a commencé à travailler sur ce problème
nov. 21, 2020 4:20pm