Safety issue that can go bad and Comcast needs to fix their cable.

GetHuman-pglavin's customer service issue with Comcast from May 2019

Help with my Comcast issue
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The issue in GetHuman-pglavin's own words
Prevent an accident ... There is a Comcast large cable that is hanging just feet from the ground and has been reported to Comcast and nothing has been done to repair it. It is a safety hazard and is going to fall on one of our company vehicles. If don't hear back from Comcast I will be calling the *** Chicago Emergency number.**I don't want to be contacted by Comcast , it is not my issue but Comcast needs to repair it before someone gets hurt.*So please do not call me and go behind the building at **** W. Jackson Blvd. *Chicago, IL. and on the pole you will see the hanging cable.
This is a safety hazard
Have Comcast repair the hanging cable.
I'm not a customer and this is why, no one will take care of you.
YES , I have contacted Comcast on several occasions but because I don't have an account no one will take care of you
I have an issue with Comcast too
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Comcast

Hanging cable off the pole
Customer service issue
Reported by GetHuman-pglavin
May 16th, 2019 - 5 mons ago
I have an issue with Comcast too
Not resolved
Seen by 7 customers so far
Similar issue to 15188 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-pglavin started working on this issue
May 16th 4:29pm
GetHuman-pglavin indicated the issue is not fixed yet.
May 17th 4:40pm
GetHuman-pglavin indicated the issue is not fixed yet.
May 17th 4:47pm