Customer Retention - my bill is too high relative to prior bill

GetHuman3080156's customer service issue with AT&T Wireless from June 2019

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The issue in GetHuman3080156's own words
The problem: Customer Retention - my bill is too high relative to prior bill
GetHuman3080156 did not yet indicate what AT&T Wireless should do to make this right.
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AT&T Wireless

Customer service issue
Reported by GetHuman3080156
Jun 13th, 2019 - a mon ago
I have an issue with AT&T Wireless too
Fixed
Seen by 4 customers so far
Similar issue to 4180 others
0 customers following this
Items needed
Account name
Account number
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Account email address
Account service address
Account PIN
Timeline
GetHuman3080156 started working on this issue
Jun 13th 1:14pm
GetHuman3080156 confirmed the issue is fixed. Hooray!
Jun 16th 1:32pm