I need to know about this restoration charge?

GetHuman-jmusic's customer service issue with AT&T Wireless from October 2018

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The issue in GetHuman-jmusic's own words
The problem: I need to know about this restoration charge?
GetHuman-jmusic did not yet indicate what AT&T Wireless should do to make this right.
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AT&T Wireless

Customer service issue
Reported by GetHuman-jmusic
Oct 18th, 2018 - a yr ago
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Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-jmusic started working on this issue
Oct 18th, 2018 11:55am