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Quel est le moment le plus occupé pour obtenir de l'aide
Délai d'exécution moyen
Rang parmi tous les moyens de les atteindre
Autres moyens de communication
email, web, twitter
Evaluation de la clientèle de communication
Qualité de l'évaluation de l'aide
Votes pour l'aide en ligne
Quand cela a été mis à jour
Fri Oct 11 2019 08:00:00 GMT+0000 (UTC)
Spotify Pages d'aide: ce qu'il faut savoir
This is the Spotify help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Spotify's best customer help page or faq or forum, this is the best entry point according to 84,900 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.spotify.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Spotify agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacter Spotify: informations générales
Spotify does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Spotify using 3 different media: email, web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Spotify.
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