Amazon Pages d'aide

Amazon FAQ client, Forum et service d'assistance en ligne

Temps moyen pour réparer:(6.85715 heures)
Temps le plus occupé: 10:45am
Utilisez l'aide spécifique à GetHuman:Obtenez des conseils ciblés, de l'aide de clients ayant le même problème, des rappels, etc.
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Amazon Aide en ligne sur amazon.com - Infos et statistiques

Adresse du bureau d'aide
https://www.amazon.com/gp/help/contact-us/general-questions.html?ie=UTF8&nodeId=518316&type=email&skip=true
Rappel disponible
NO
Département avec lequel vous interagissez
Customer Service
Heures d'assistance
24 hours, 7 days
Quel est le moment le plus occupé pour obtenir de l'aide
10:45am
Délai d'exécution moyen
6.85715
Rang parmi tous les moyens de les atteindre
4
Autres moyens de communication
phone, email, chat, web, facebook, twitter
Evaluation de la clientèle de communication
93%
Qualité de l'évaluation de l'aide
91%
Votes pour l'aide en ligne
2,702
Quand cela a été mis à jour
Fri Mar 27 2020 08:00:00 GMT+0000 (UTC)
Meilleur numéro de téléphone
888-280-4331

Amazon Pages d'aide: ce qu'il faut savoir

This is the Amazon help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Amazon's best customer help page or faq or forum, this is the best entry point according to 1,820,712 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-280-4331) which we show above. Sometimes when you dig through the various help topics and volumes on amazon.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Amazon agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacter Amazon: informations générales

Amazon has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Amazon using 6 different media: phone, email, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-280-4331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Amazon.

Do Amazon and GetHuman work together?

GetHuman has no relationship with Amazon and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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