eBay Phone Number

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866-540-3229
Customer service
Current Wait: 25 min (12m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am
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Reasons customers like you called recently

Im a trusted seller on ebay. However today, i sent out the worng product
Need to check on an oder if the transaction was completed
Ordered a GPS tracker with dual USB and live voice. Not sure if my order went thru didn...
Money sent to non existent account. Changed account(money) again and still sent sale mo...
Change of address for parcel with global shipping centre.
I'm trying to track down an order that I placed that I placed approximately * years ago...
Need to change shipping address on recent orders
Need to change shipping address on recent purchase order
This is the problem... This lady is trying to sell me a car for $**** it is a **** Audi...
how to order an item it is a vintage movarian star
My issue is that my glasses are broken and I can't see i need to speak to a representat...
I am just trying to return a part shipped to me that was for somebody else
Need information on item i purchased
Open a dispute for an item not received
I would like to purchase an iPhone * plus,With retina display
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on eBay's Phone-Based Customer Care

eBay is an online auction and market place where sellers and buyers can connect. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day.

Why do People call eBay Customer Support?

People call eBay customer support for a range of reasons, including:

  • Technical support in using the site
  • Sellers with questions regarding listings and sales processes
  • Buyers who are having problems with the quality of products they've purchased
  • Buyers who have not received items from sellers
  • Suspected cases of fraud
  • Reports of prohibited listings
  • Billing issues

Best Practices for Calling eBay Customer Service

If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently.

However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. Before calling, make sure that eBay customer service is open. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week.

eBay asks that you use its website when calling so that it can appropriately direct your call. Visit the contact page on eBay and click on the "Call Us" link. From there, you'll be taken to a series of menus that list common reasons for calling eBay.

Eventually, you'll be prompted to click on your reason for contacting eBay. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response.

This page will also provide you with an estimated wait time to speak to a live person. If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you.

It is important to have all relevant documentation in front of you when contacting eBay by phone. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment.

How do People Feel About Their Calls to eBay Customer Support?

One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. This can slow down resolutions.

Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns.

Buyers and sellers also call eBay because of issues with eBay's services and platform. eBay customer service representatives can provide expert technical support to callers.

What Kind of Issues can eBay Customer Support Resolve?

eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry.

In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee.

What Can't Be Resolved by Phone With eBay?

Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience.

What can I do if I am Unhappy With my call to eBay?

If you have had a bad experience with eBay phone based customer service, don't lose heart. You may still have options. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. This information can be useful when getting back in touch with eBay.

Secondly, call eBay back. The next representative you speak to maybe in a better position to address your concerns.

If your second call doesn't go well, try a different method of getting in touch. You can use eBay's online contact form to submit your issue in writing. You can also connect with other users on eBay's community forums to get advice on dealing with your concern.

Customer Number 866-540-3229 - by the Numbers

Numéro de téléphone à composer866-540-3229
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsLun-ven 5 h-22 h, sam-dim 6 h-18 h HNP
Meilleur moment pour composer8h00
Naviguer dans un labyrinthe téléphonique vers un être humainDemandez un représentant avec l'assistant automatisé. Répétez si nécessaire.
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web, twitter
Qualité de la communication47%
Qualité de l'aide47%
Votes des clients64,797
Dernière mise à jour des informationsTue Oct 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

eBay's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de eBay, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un eBay agent. Ce numéro de téléphone est le meilleur numéro de téléphone de eBay car 299,406 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 866-540-3229 incluent Refunds and Returns, Suspended Account, Problem With an Order, Report a Seller, Fraudulent Charge et d'autres problèmes de service client. Le eBay centre d'appels auquel vous appelez a des employés de Utah, California, Philippines et est ouvert Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST selon les clients. Au total, eBay possède 2 numéros de téléphone. La meilleure façon de parler aux eBay représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting eBay - by phone or otherwise

Bien que 866-540-3229 soit le meilleur numéro sans frais de eBay, il existe 5 différentes façons de les contacter. Selon d'autres clients eBay, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 866-643-1607 numéro de téléphone Détection de fraude. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 866-643-1607 pour Détection de fraude. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter eBay, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for eBay.

What is GetHuman's Relationship to eBay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like eBay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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eBay Contact Info

All eBay contacts
eBay Numéro de téléphoneBEST
eBay Service d'assistance
eBay sur Twitter
General customer information

Other Toll-free & Customer Numbers

Détection de fraude866-643-1607

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