Apple Assistance clientèle sur Facebook

Contacter le service client Apple via Facebook ou Messenger par GetHuman

Apple sur Facebook
Facebook Page d'entreprise
https://www.facebook.com/AppStore
Attendez-vous à une réponse dans:12 heures
Meilleur moment pour écrire: environ 2:15pm
Rang: # 5 de 7 façons de contacter
5,979 votes des clients
Pourquoi essayez-vous de les atteindre?Laissez-nous vous aider en donnant des conseils spécifiques aux problèmes et en vous connectant aux personnes qui ont eu le même problème.
Message about: Warranty and RepairsMessage about: Refunds and ReturnsMessage about: Account AccessMessage about: Device SupportMessage about: Dispute a ChargeEn raison d'un autre problème

Apple Aide à la clientèle sur Facebook - Infos et statistiques

Adresse de la page Facebook
https://www.facebook.com/AppStore
Rappel disponible
NO
Les heures de la page Facebook
24 hours, 7 days
Temps idéal pour écrire
2:15pm
Premier temps de réponse
12
Délai d'exécution moyen
22
Rang (parmi tous les moyens de contacter)
5
Lisibilité de la messagerie
64%
Qualité de l'aide
67%
Les votes des clients
5,979
Informations mises à jour en dernier
Thu May 16 2019 09:00:00 GMT+0000 (UTC)

Apple Service client via Facebook: la répartition

Apple's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Apple over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacter Apple en général

There are 7 ways to speak with Apple customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Apple if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Apple customers, is the 800-275-2273 option we show above. If you know of other ways to reach Apple that we haven't talked about here already, please let our research team know. Or if you think that Apple has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacter Apple

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