Samsung Numéro de téléphone

Appelez le service client Samsung plus rapidement grâce à GetHuman

800-726-7864
Service Clients
Attente actuelle:25 minutes (22 m moy)
Heures: Mon-Fri 7am-9pm, Sat 9am-6pm CST; meilleur moment pour appeler: 8:15am
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Repair RequestTrack an OrderDevice SupportRefund a ChargeAccès au compteUn problème différent
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Raisons pour lesquelles les clients comme vous ont appelé récemment

Phone is hacked by someone remotely and they can access
3h ago
Phone is hacked by someone remotely and
3h ago
My Samsung Galaxy Note *** got discharged and never got on after that. I am facing majo...
9h ago
I bought a new Samsung Galaxy A** on **********.From ********** its not working at all.
14h ago
My smart watch is not charging?
2d ago
Mi telefono se bloqueo y quiero recuperar mi contrasena
2d ago
My package has been pending to be accepted for three days.
2d ago
apps won't work on tv
2d ago
apps won't work on samsung smart tv
2d ago
apps won't work on Samsung smart tv
2d ago
My package had been pending for acceptance for three days now.
2d ago
hi there, i was interested in getting a samsung q**r soundbar but was wondering if i co...
2d ago
dark picture and * white spots. just want it fixed
3d ago
Pattern issue phone must be locked. What kind of pattern must be unable to get a rough...
3d ago
Pattern issue phone must have been locked what can I do for this purposes. Kindly do so...
3d ago
See more recent reasons for callingAidez-moi avec mon problème

Our Editor's Notes on Samsung's Phone-Based Customer Care

Samsung is a major international conglomerate that is perhaps best known for its consumer electronics and appliances division. Because so many people own Samsung products, it is not surprising that the company receives a lot of customer service calls.

Why Do People Call Samsung Customer Support?

Customers call Samsung for many reasons, including:

  • Questions about products
  • Warranty support
  • Technical support
  • Ordering products
  • Assistance with Samsung Pay mobile payments
  • Facilitating returns and exchanges
  • Scheduling in-home appointments
  • Troubleshooting products

Best Practices for Calling Samsung Customer Service

Here are some tips for ensuring an effective call to Samsung's phone-based customer service:

  • Samsung's consumer electronics and appliances divisions have their own customer service phone numbers. Before calling, check to make sure you are calling the correct division.
  • Samsung provides 24/7 customer service by phone to its mobile device users. Phone-based customer service hours for other divisions (except appliances) are Monday through Friday, 8 to 12 AM, Saturday and Sunday, 9 AM to 11 PM. Customer support for appliances ends at 6 PM daily.
  • Before calling, make sure that you have any necessary documents or information handy. These include warranties, order numbers, or product serial numbers.
  • Make sure you can take notes during your call. Doing so can be helpful if you need to escalate your case or record an authorization code.
  • If you can't wait on hold before talking to a representative, try scheduling a callback at a time that works for you.

How Do People Feel About Their Calls to Samsung Customer Support?

Samsung has made accessible customer support a priority. It provides extended customer service hours, multiple ways to connect with Samsung agents and has established multiple training centers and certification programs for its customer care and technician teams.

While there are occasional stories of poor customer support, such as a failure on the part of a representative to research or follow-through on a complaint, such reports are rare.

What Kind of Issues Can Samsung Customer Support Resolve?

Samsung's customer service is considered by many to be state-of-the-art. While a phone representative can track orders, identify fraudulent use of your account, and arrange for returns and exchanges, Samsung's customer service system also allows technical support personnel to provide remote assistance via your device. This allows the agent to troubleshoot and fix problems while also teaching you more about your Samsung product.

One of the more unique aspects of Samsung's telephone customer service is its Visual Support service, which allows customers to share photos of a device or appliance with the phone representative. This makes diagnostics much easier and often results in a quicker resolution of any problems.

What Can't Be Resolved by Phone With Samsung?

While Samsung's technology allows it to make some repairs or to assist customers in fixing problems with devices and appliances, there are cases in which an item must be repaired by a trained professional. These situations will require the customer to bring or mail the item to a repair center or for a technician to make a housecall.

What Can I Do If I Am Unhappy With My Call to Samsung?

Sometimes, and despite your best efforts, you may find yourself hanging up the phone with Samsung customer service and feeling badly about your call. It may be that the agent you spoke to wasn't knowledgable or responsive, or it may be clear that your complaint or concern was not resolved.

Don't give up. There are still options available to you.

  • If you didn't take notes during your call, take a few minutes to write down what transpired. This information can be useful as you try to explain your situation to another representative, particularly if you have to escalate your case.
  • Call back. Customer service representatives vary in personality, training and experience. The next person you speak to may be able to understand your issue and get it resolved.
  • Try another way of getting in touch. Samsung offers a live chat option that can have advantages over phone communication, as you'll have access to a written record of your conversation. Other options include Samsung's community forums and its social media accounts.
  • Samsung has authorized repair centers around the country. Make an appointment at one of these centers: You may be able to get a technical issue resolved. It is also possible to arrange for a visit from a Samsung technician, who might be able to identify problems or show you how to use your device effectively.

Numéro de client 800-726-7864 - en chiffres

Numéro de téléphone à composer
800-726-7864
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
Mon-Fri 7am-9pm, Sat 9am-6pm CST
Meilleur moment pour composer
8:15am
Naviguer le labyrinthe téléphonique à un humain
Press 0 then 0. Then press 1 at every prompt until you are transferred to a rep
Attente moyenne
22
Attente actuelle
25
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or chat or email or web
Qualité de la communication
82%
Qualité de l'aide
71%
Les votes des clients
4,095
Informations mises à jour en dernier
Sat Mar 28 2020 08:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société Samsung / 800

Il s'agit du meilleur numéro de téléphone de Samsung, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Samsung. Ce numéro de téléphone est le meilleur numéro de téléphone de Samsung car 82,302 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 800-726-7864, y compris Repair Request, Track an Order, Device Support, Refund a Charge, Account Access et d'autres problèmes de service client. Le centre d'appels Samsung que vous appelez a des employés de California, South Carolina, Vietnam, India, North Carolina, Canada et est ouvert Mon-Fri 7am-9pm, Sat 9am-6pm CST selon les clients. Au total, Samsung a 4 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Samsung, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter Samsung - par téléphone ou autrement

Tandis que 800-726-7864 est le meilleur numéro sans frais de Samsung, 7 total vous permet d'entrer en contact avec eux. Selon les autres Samsung clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 888-987-4357 numéro de téléphone pour leur département Technical Support. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 888-987-4357 pour Technical Support. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Samsung, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour Samsung.

Quelle est la relation entre GetHuman et Samsung?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Samsung. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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Samsung Informations de contact

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