Apple Phone Number

Calling Apple customer service faster by GetHuman

800-275-2273
Customer service
Current Wait: 13 min (9m avg)
Hours: Mon-Sun: 4am-10pm PST; best time to call: 8:15am
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Get to a live person fastest: Appuyez sur 0, puis sur 6 OU Pour le support technique, préparez le numéro de série. N'appuyez pas sur zéro - dites «Assistance iPhone» (ou quel que soit le produit que vous appelez). Le système vous demandera un numéro de série et vous mettra directement à la disposition de quelqu'un qui peut vous aider.
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Reasons customers like you called recently

My iphone was stolen last night. I have questions about replacement
Wallet was stolen with card
Lost iphone can't log in
Our bank account has a $**.** charge to Apple, dated *****. We don't remember making a...
Just wondering if someone can call me.*Would like to upgrade phone
White lines I turn of the white lines appear
You all fixed the issue again -**Loyal customer,**Chris
Can you maybe help me -**Verizon just made your beautiful ** $***** iPhone run internet...
My phone went in disabled mode cannot connect to iTunes what can I do
Recovering two way authentication
I was on phone with support for my iPhone and we got cut off
Trying to screen share Ipad to Macbook Pro
Trying to purchase an apple product as a gift for a recipient in another country
"Photos" icon on the dock of my MacBook Air now has a red-circled number one.* I can't...
My ringer will not turn on.. I turned the volume up and it’s not working
See more recent reasons for calling

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Our Editor's Notes on Apple's Phone-Based Customer Care

Apple is a major technology company that manufactures computers, phones, mobile devices, smart watches and peripherals. In addition, Apple sells streaming services, including music, TV shows and movies. As one of the largest technology companies in the world, Apple receives an enormous number of customer service requests every day.

Why Do People Call Apple Customer Support?

People call Apple customer support for a range of reasons, including:

  • Assistance with buying products and services.
  • Technical support.
  • Assistance with repairs, returns and exchanges.
  • Questions about charges to credit and debit cards.
  • Reporting fraud and identity theft.
  • Questions about operating devices or using services.

Note: Apple provides limited customer support after the purchase of a new computer or other devices. You have the option, however, of purchasing a service plan. If you don't have coverage for technical support, your free technical support options may be limited. In such cases, you can pay for support at a Genius Bar or through an approved Apple service provider.

Best Practices for Calling Apple Customer Service

Apple maintains customer service numbers for each country in which it does business. Before calling, make sure that you have the correct number for your concern and geographical location. You should also have your product serial number available.

While it is possible to call Apple customer support directly, you should be aware that Apple relies on a voice menu to direct you to a customer service representative. It may be possible to reach an agent by hitting "0" repeatedly or simply responding "operator" at each prompt.

Apple generally prefers customers to visit its support website menu. From there, you can indicate the product or service you need help with, answer some questions, and then receive a list of support options, including receiving a callback from an Apple customer support agent.

Before calling, make sure that you have the ability to take notes during your call. Having a written record of the call can be very helpful if you have to escalate your case. You should also have copies of correspondence with Apple, as well as any other documentation critical to your case, such as credit card bills or evidence that an account has been used fraudulently.

How Do People Feel About Their Calls to Apple Customer Support?

Apple has a strong reputation for providing quality customer service, particularly in the area of technical support. Calls are usually answered quickly and you may even be offered a choice of music to listen to if you have to wait to speak to someone. Support specialists are considered to be knowledgeable and are usually able to address concerns.

What Kind of Issues Can Apple Customer Support Resolve?

Apple's customer service team can resolve many issues over the phone, including technical support issues, billing problems and questions about how to operate or use a product properly.

What Can't Be Resolved by Phone With Apple?

While Apple may be able to assist you with performing some troubleshooting and diagnostic tests over the phone, some issues will require working with a technician. In addition, if you purchase products from Apple and have them shipped to you, customer service representatives are limited in their ability to deal with third-party shipping services and problems with receiving your package.

Returns and exchanges will also require you to physically pack an item and arrange for it to be returned to Apple.

What Can I Do If I Am Unhappy With My Call to Apple?

If you are unhappy with your communications with Apple's customer service team, don't fret. You still have options available.

First, if you did not take notes during your conversation with Apple, take a few moments to write down what you remember from the call. This can be helpful when you get back in touch with Apple.

Next, call Apple again or request another callback. You may have more success with the next agent you speak to, as he or she may have more education or training and be better able to resolve your situation.

Another option is to use a different method of getting in touch. Apple offers the option of connecting with an agent via live chat. This method has the advantage of giving you a written record of your conversation.

A third option is to bring a device to an authorized Apple technician or to the Genius Bar at a local Apple Store. You may need to do one of these things anyway if the problem is with a physical product. You will need to make an appointment at a Genius Bar before going to the store.

Customer Number 800-275-2273 - by the Numbers

Numéro de téléphone à composer800-275-2273
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsDu lundi au dimanche: de 4 h à 22 h HNP
Meilleur moment pour composer8 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 0, puis sur 6 OU Pour le support technique, préparez le numéro de série. N'appuyez pas sur zéro - dites «Assistance iPhone» (ou quel que soit le produit que vous appelez). Le système vous demandera un numéro de série et vous mettra directement à la disposition de quelqu'un qui peut vous aider.
Attente moyenne
Attente actuelle13
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web, facebook, twitter
Qualité de la communication82%
Qualité de l'aide89%
Votes des clients7,149
Dernière mise à jour des informationsSun Nov 29 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Apple's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Apple, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Apple agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Apple car 156,552 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-275-2273 incluent Warranty and Repairs, Refunds and Returns, Dispute a Charge, Device Support, Account Access et d'autres problèmes de service client. Le Apple centre d'appels auquel vous appelez a des employés de Georgia, Ohio, Michigan et est ouvert Mon-Sun: 4am-10pm PST selon les clients. Au total, Apple possède 2 numéros de téléphone. La meilleure façon de parler aux Apple représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Apple - by phone or otherwise

Bien que 800-275-2273 soit le meilleur numéro sans frais de Apple, il existe 7 moyens de les contacter. Selon d'autres Apple clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 800-692-7753 numéro de téléphone de leur Service client international service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via Online Help pour Technical Support. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Apple, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Apple.

What is GetHuman's Relationship to Apple?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Apple. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Apple Contact Info

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Service client international800-692-7753

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