Instagram Customer FAQ

If your Instagram account has been disabled, you can appeal the decision by following the steps provided in the app. When you attempt to log into your disabled account, you should see a message that offers the option to appeal. Tap "Learn More" or "Disagree with Decision" and follow the instructions to submit your appeal. Make sure to provide any necessary information and, if prompted, a clear explanation of why you believe your account should be reinstated.

If your Instagram account has been hacked, you can start the recovery process by going to the Instagram login page and selecting "Forgot password?" Follow the prompts to enter your username, email, or phone number associated with your account. You'll receive instructions on how to reset your password. If you can't access the email or phone number linked to your account, follow the on-screen instructions for additional recovery options. Be sure to check your spam or junk folder for any recovery emails.

برای تغییر تاریخ تولد در اکانت اینستاگرام، به پروفایل خود بروید و روی گزینه ویرایش پروفایل کلیک کنید. سپس به بخش "تاریخ تولد" بروید و اطلاعات صحیح را وارد کنید. بعد از ثبت تغییرات، مطمئن شوید که آنها ذخیره شده‌اند.

If you can't receive your two-factor authentication (2FA) codes and are locked out of your account, try using the backup codes you received when you activated 2FA. If you don't have those, explore the option of recovering your account by following the instructions given on the login page. Instagram may allow you to verify your identity through your linked email or phone number. If these steps don’t work, there is a link to the most up-to-date contact information right here on this page that can assist you further.

If your Instagram account has been hacked, we recommend taking immediate action to secure it. First, try to reset your password using the “Forgot password?” link on the login page. If you cannot access your email or phone number, follow the on-screen instructions for recovering your account. Additionally, check your email for any messages from Instagram about suspicious activity. If you regain access, enable two-factor authentication to enhance your account’s security. It's also a good idea to review your account settings and check for any unauthorized changes.