Updated

Easyjet Customer FAQ

Top Answers & How-to Guides

What is Easyjet's Phone Number?

The question we are asked most often is about how to talk to Easyjet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need travel insurance for my Easyjet flight?

While travel insurance is not mandatory for Easyjet flights, it is highly recommended. Easyjet strongly advises all passengers to consider...
Ask any question you have about Easyjet customer service, get an answer now.

Recent Easyjet Customer Questions

I have bought 18kg hold bag. Can I split in to two bags

No, EasyJet allows a maximum of one hold bag per passenger, with a weight limit of 23kg. You cannot split the weight across two bags. If you have 18kg already purchased, it must remain as a single 23kg bag.
Asked Apr 18, 2025 1:13 PM

My booking is not showing my seats or vouchers. I paid for assigned seats. It showed up on your app, but later disappeared.i can't print out my booking. Please. Help

If your booking isn’t showing your assigned seats or vouchers, please check the booking confirmation email for details. You can also try logging into your EasyJet account on a different device or browser. If the issue persists, there is a link to the most up-to-date contact information right here on this page to assist you further.
Asked Apr 13, 2025 8:58 PM

I am told "there is an error" when I try to "manage my booking" online. 68261088-9b80-4646-b768-d40e998ab564

If you are encountering an error while trying to manage your booking online, please ensure that you are entering the correct booking reference and the last name associated with the booking. If the problem persists, try clearing your browser's cache or using a different browser. Sometimes, technical issues can occur due to maintenance or system updates. If the issue continues, please check back later, as it may resolve itself.
Asked Apr 7, 2025 8:32 AM

Cancel a car parking booking at Gatwick

To cancel a car parking booking at Gatwick, you will need to follow the specific cancellation process provided during your booking. Typically, this can be done through the confirmation email you received at the time of booking. Be sure to check the terms and conditions related to cancellations, as fees may apply depending on the timing.
Asked Mar 16, 2025 9:28 AM

Good afternoon. We bought a ticket K8RTC48, we made a mistake in the name, they wrote selena, and the passenger was olga .can I make an adjustment?

Name corrections can usually be made, but there are specific policies regarding this. Typically, minor spelling mistakes may be correctable, but significant changes like a full name may require a change fee or may not be allowed. Please check the name change policy for your ticket. There is also a link to the most up-to-date contact information right here on this page that can assist you further.
Asked Jan 29, 2025 9:16 AM

Help me with my Easyjet customer service issue

Name Change

How Do I Change the Name on My Easyjet Ticket?

Changing the name on your ticket doesn't have to be a complex process. With a little bit of planning, you can quickly make the changes...

Luggage Allowance

What Is the Luggage Allowance on Easyjet?

If you don't book in advance and purchase tickets at the last minute, your best bet is to pack as lightly as possible to avoid extra...

Seat Changes

How Do I Change My Seats on My Easyjet Flight?

EasyJet allows you to change your plane seats after booking. You can make the changes through the airline company's website or mobile...

Flight Changes

How Do I Change My Easyjet Flight?

EasyJet allows you to make changes to your flight at a fee. It is easier to make these changes online and they should be made at least...

Can I change the date of my Easyjet flight?

Yes, you can change the date of your Easyjet flight. Easyjet offers a flight change option called "Flight Change Flexi," which allows...

Baggage Issues

What Do I Do If I'm Missing My Baggage from My Easyjet Flight?

Lost, missing, or delayed goods can be a cause of concern. Fortunately, you can get help from EasyJet fast. with these helpful tips....

Refunds

How Do I Get a Refund for My Flight on Easyjet?

If you change your mind about a flight that you booked on Easyjet, you may be eligible for a refund. These helpful tips can assist...

Special Requests

How Do I Make a Special Request or Wheelchair Access on Easyjet?

Traveling can be a pain, so don't let it be. If you need special help from Easyjet to make your travel experience better, here's what...

Food on Board

Can I bring my own food on board Easyjet flights?

Yes, you can bring your own food on board Easyjet flights. Easyjet allows passengers to bring their own food and snacks on board, as...

Pets on Board

What is the Easyjet policy on pets on board?

EasyJet allows the carriage of assistance dogs, including guide dogs, free of charge on all their flights. However, pets are not permitted...

Musical Instruments

Can I travel with a musical instrument on Easyjet?

Yes, you can travel with a musical instrument on Easyjet. Easyjet allows musical instruments as part of your cabin baggage, provided...

Boarding Pass

Do I need to print my Easyjet boarding pass?

No, you do not need to print your Easyjet boarding pass. Easyjet offers mobile boarding passes that can be displayed on your smartphone...

Flight Delays

What happens if my Easyjet flight is delayed?

If your Easyjet flight is delayed, the airline will do its best to keep you informed about the estimated departure time. They will...

Cabin Baggage

Are there any restrictions on the weight and size of cabin baggage on Easyjet flights?

Yes, Easyjet has restrictions on the weight and size of cabin baggage to ensure a smooth and efficient boarding process. As of now,...

In-flight Entertainment

What are the options for in-flight entertainment on Easyjet?

Easyjet does not provide in-flight entertainment on any of its flights. This decision was made in order to maintain affordable fares...

Travel Insurance

Do I need travel insurance for my Easyjet flight?

While travel insurance is not mandatory for Easyjet flights, it is highly recommended. Easyjet strongly advises all passengers to consider...
We look to the Easyjet issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Easyjet issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated