The question we are asked most often is about how to talk to Easyjet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I have bought 18kg hold bag. Can I split in to two bags
No, EasyJet allows a maximum of one hold bag per passenger, with a weight limit of 23kg. You cannot split the weight across two bags. If you have 18kg already purchased, it must remain as a single 23kg bag.
Asked Apr 18, 2025 1:13 PM
My booking is not showing my seats or vouchers. I paid for assigned seats. It showed up on your app, but later disappeared.i can't print out my booking. Please. Help
If your booking isn’t showing your assigned seats or vouchers, please check the booking confirmation email for details. You can also try logging into your EasyJet account on a different device or browser. If the issue persists, there is a link to the most up-to-date contact information right here on this page to assist you further.
Asked Apr 13, 2025 8:58 PM
I am told "there is an error" when I try to "manage my booking" online. 68261088-9b80-4646-b768-d40e998ab564
If you are encountering an error while trying to manage your booking online, please ensure that you are entering the correct booking reference and the last name associated with the booking. If the problem persists, try clearing your browser's cache or using a different browser. Sometimes, technical issues can occur due to maintenance or system updates. If the issue continues, please check back later, as it may resolve itself.
Asked Apr 7, 2025 8:32 AM
Cancel a car parking booking at Gatwick
To cancel a car parking booking at Gatwick, you will need to follow the specific cancellation process provided during your booking. Typically, this can be done through the confirmation email you received at the time of booking. Be sure to check the terms and conditions related to cancellations, as fees may apply depending on the timing.
Asked Mar 16, 2025 9:28 AM
Good afternoon.
We bought a ticket K8RTC48, we made a mistake in the name, they wrote selena, and the passenger was olga
.can I make an adjustment?
Name corrections can usually be made, but there are specific policies regarding this. Typically, minor spelling mistakes may be correctable, but significant changes like a full name may require a change fee or may not be allowed. Please check the name change policy for your ticket. There is also a link to the most up-to-date contact information right here on this page that can assist you further.
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