Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

Changing phone from Pixel *XL to Galaxy S** Ultra. Will ally text messages be saved to...
Activate phone to existing acct
I activated my phone over a week ago and it still doesn't work
I have moved out from the United States and I had a prepaid plan on my phone. When I le...
My SIM was disabled today for **********. I worry I was sim swapped.
I want to communicate with your t mobile advisor
I have a broken screen I would like replaced
there is a data outage *g at*around laurel grove way, round rock, tx
Questions about TMobile roaming
I'm wanting to unlock my phone to use with metro PCs please help me with this matter so...
How do I activate free international roaming with my Android A** *G?
spoke to several in store reps & they all said to call 'cause i never recd the buy out...
Father deceased as of August *, ****. I am his daughter, Mary Gatlin & I need to cance...
Disappointed in T-Mobile... was unable to upgrade my phone under a promotion due to my...
I’m being treated unfairly and I need help , I really need someone assistance in fixing...
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Service Clients
24 min897
Service Clients
3 min1597
Service client prépayé
38 min741
Aide à la commande
13 min1837
Live Chat
Service Clients
35 min1503
Bureaux corporatifs
7 min876
Soutien technique
22 min1821
2 min874
Comptes d'entreprise
15 min721
Service client
38 min2310
Service Clients
<38 heures2296
Online Help
<2 heures645
Soutien technique
<10 heures2881
Service Clients
2 min1978
Service Clients
2 min433
Service client international
20 min70

Does GetHuman work with T-Mobile?

GetHuman does not work with T-Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to T-Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check T-Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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