Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Service Clients833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

I need the procedure and mailing address to return my suddenlink modem.
When is the next billing? And as of now do I have a zero balance?
It has been brought to my attention that optimum has*is wrongfully rejecting port of my...
Want to get in touch with an ACP representative for optimum so i can apply the credit t...
I was called by your company but was disconnected before I found out why they called. C...
Buenas tardes . No es un problema Es una solicitud . Yo estoy inscrita en pago en l*ne...
I need to close my account and pay past due. New people are in the space and they shoul...
Need extension in my cable services to paid the bill im not working and need to figure...
I was scheduled to get connected between * & *oclock today and haven't seen or heard fr...
do i have a password for my account
Acp program was accepted and I wanted to give the information to my internet service
I was looking at internet companies because I am moving soon. I was going through the s...
Cancellation of my service
More customer issues

Help me with my issue

Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Service Clients
7 min1863
833-926-3027
Appel pour un nouveau service
<1 min1602
877-584-2495
Service Clients
<1 min2291
800-877-8849
Service client Cablevision
2 min1573
http://www.optimum.net/chat
Service Clients
38 min916
203-847-6666
Achat
26 min1093
877-318-2092
Déménagement et changement d'adresse Concierge
<1 min203
888-715-3291
Nouveau concierge client
2 min197
http://optimum.custhelp.com/app/ask
Service Clients
<2 heures2759
917-529-5500
Service client international
16 min2628

Does GetHuman work with Optimum?

GetHuman does not work with Optimum's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Optimum at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Optimum's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Optimum at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!