Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Service Clients833-926-3027 · New Customers
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  • Pro tips & talking points
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

I have been having such poor connectivity for over a month. my iPad says ‘no connection...
need list of free cable channels for Colonial Lodge Assisted Living in Terrell. TX
cable box is out. Service person was scheduled to be here at **** this morning. No one...
Need to figure out why internet not working
Question about most recent bill
I just paid my bill * weeks ago and now my service is disconnected
A service rep was scheduled to arrive at my home at *a - **a no show
Cancel my account*Account Number *****-******-****-***I have been trying for several da...
Channel ** has been changed as of *** to the Kansas City Royals games. We always get St...
service outage for past four hours
Internet not working alll day, and has been dropping for past few weeks
My service was disconnected send Friday *nd **** I never requested the disconnection ev...
On phone with cable customer service need appt
Service is unreliable. No idea how to fix.
I want to know why my bill has jumped from around $*** to $*** per month!
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Service Clients
7 min1953
833-926-3027
nouveaux clients
<1 min1512
877-584-2495
Service Clients
<1 min2381
800-877-8849
Service client Cablevision
2 min1281
http://www.optimum.net/chat
Service Clients
38 min1006
203-847-6666
Achat
26 min1183
877-318-2092
Déménagement et changement d'adresse Concierge
<1 min293
888-715-3291
Nouveau concierge client
2 min287
http://optimum.custhelp.com/app/ask
Service Clients
<2 heures2849
917-529-5500
Service client international
17 min2718

Does GetHuman work with Optimum?

GetHuman does not work with Optimum's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Optimum at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Optimum's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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