Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

WOULD LIKE TO GET PRICING FOR TV PHONE AND INTERNET SERVICE
Need to cancel my service as I am moving and Optimum isn't available in my new area.
My optimum account date of payment is not working for me, would like to change the date...
I need to cancel my business account. I returned all the stuff back in August and reque...
Wifi is not working. Says im connected but page is not loading. Randomly stopped workin...
Need new service for internet
Cancel Service. Overcharging, terrible customer service. Need to speak with a manager...
I have an outstanding balance which is alleged to be past due* I just need someone to e...
Please cancel new service appointment. No longer want it installed. Name is Alexander C...
i pay for giagbit internet and my upload speed on my internet is *.**mps and i cant use...
hi there i am trying to add my old points from my old optimum card onto my new pc optim...
Upgrade Internet & change service
For some reason I do not have showtime anymore and my bill is the same
Cancel new service appointment for the **th of this month. Access code is **** and phon...
Please cancel appointment for the **th. I asked to not make a appointment. Access code...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Service Clients
7 min1926
877-584-2495
Service Clients
<1 min2354
800-877-8849
Service client Cablevision
2 min1636
http://www.optimum.net/chat
Service Clients
38 min979
203-847-6666
Achat
26 min1156
877-318-2092
Déménagement et changement d'adresse Concierge
<1 min266
888-715-3291
Nouveau concierge client
2 min260
http://optimum.custhelp.com/app/ask
Service Clients
<2 heures2822
917-529-5500
Service client international
21 min2691

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