Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Service Clients877-584-2495 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

revceived email stating "IMMEDIATE SECURITY ATTENTION"& requesting opening system to up...
Paid bill at the check cash today so how much longer do we get to wait before we get se...
I called Monday no Internet phone or TV a rep didn’t come Tuesday but he came Wednesday...
My house phone number was changed & I was promised my old ** years same number would be...
Hello. I had one of your techs here today to fix my tv. He gave oUTSTANDING service. I...
My house phone number was supposed to be restored today back to ***-***-**** from...
Wifi problems. The network is strong but * smart TVs will not connect
I sold my house and recently moved in with my son temporarily and wanted my home landli...
I want better security. The router is saying not secured.
Would like to lower my bill. It is quite high
I would like a payment arrangement
Need to give new credit card cannot do in computer I don’t hsve one need to do with a c...
my bill has been paid always paid on time. why has my cable been disconnected
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Service Clients
7 min1924
nouveaux clients
<1 min1541
Service Clients
<1 min2352
Service client Cablevision
2 min1634
Service Clients
38 min977
26 min1154
Déménagement et changement d'adresse Concierge
<1 min264
Nouveau concierge client
2 min258
Service Clients
<2 heures2820
Service client international
18 min2689

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Optimum at a Glance

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