How do I get through the phone menu to a live person?
GetHuman researchers routinely call this EE phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this EE number should go right to a real human being
In fact, much of this information on this page is superfluous because this EE phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
EE operates the call center for this 07953 966 250 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 445 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this EE phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like EE staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call EE is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 445 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call EE
In summation, the best day to call EE is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that EE staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call EE
If you have time to do a bit of reading before you call EE, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any EE customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call EE is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- EE customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is EE's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EE agent. This phone number is EE's best phone number because 2,670 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 07953 966 250 include Change Plan, Lost or Broken Phone, Technical Support, Check Status of Application, Transfer Service and other customer service issues. Rather than trying to call EE first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, EE has 5 phone numbers. It's not always clear what is the best way to talk to EE representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for EE. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like EE. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.