Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

You people keep calling me about owing $**.** on an account. I never ordered NOTHING fr...
Package that was delivered was empty.
Shipping estimated date not showing up on product.
I bought a product from Amazon and they said *Needed to update my billing card and I ha...
My television an Amazon fire tv broke some weeks ago. Amazon agreed to take it up with...
Just recently when I try to order stuff I get can't deliver to this address. It's the s...
Dear Sir, we need your support Please, Sir Unhold
I placed an order on July ** for a sonic plush did Paul from my grandson I don’t know i...
I’m trying to place an order with Amazon for a cabinet please call me at **********
CURO L* Profile test strip
I need Fixed time delivery because sometimes it's morning sometimes afternoon and somet...
Hi*I went through your website looking for silicone foot pads I found that most of them...
On July ** I loaded a $**.** gift card oh you site. Yesterday when ordering two items m...
Dear Sir, we need your support Please, Sir Unhold and Unblock My Account. Sir I not doi...
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Service Clients
3 min2352
cis@amazon.com
Service Clients
<10 heures2054
Live Chat
Service Clients
3 min999
Online Help
Service Clients
<6.85715 heures1633
facebook.com/Amazon
Service Clients
10 min2670
@amazon
Service Clients
6 min2519
Online Help
Service Clients
<2 heures2511

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!