Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I purchased two blouses last night and wish to change the size of one of them before it...
Hello, I am trying to order something. When I get to the enter your mobile number for A...
Keep charging account for prime when iv cancelled it already
Good morning,**I made an order for a shark hoover and hand hoover on **th April - order...
Delivery is go to my barn not my drop off box by my house gate please help
HI AMAZON,*I am your regular customer. my family and i both use the same account to ord...
The original order was for Utterly Smooth Extra Care **% Urea, * Jars. Wrong product sh...
To ask for a refund as gift card
I had purchased One ladies hand bag. Due to wrong colour I returned the same and my ref...
Supposedly they wanted to refund my money from a tv script that I did not order
A person called pretending to work for Amazon…..got my personal info and I have been sc...
I can't log in my account
I don’t as texted that someone charged something. I haven’t bought anything
Lost gift card now redeemed
Trying to rent a movie on Amazon and my payment info has not been updated so I’m unable...
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Service Clients
3 min2409
cis@amazon.com
Service Clients
<10 heures2111
Live Chat
Service Clients
3 min999
Online Help
Service Clients
<6.85715 heures1690
facebook.com/Amazon
Service Clients
10 min2727
@amazon
Service Clients
6 min2576
Online Help
Service Clients
<2 heures2568

Does GetHuman work with Amazon?

GetHuman does not work directly with Amazon's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!