Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I want to cancel my Amazon prime video
How can I filter out earbuds from headphones? I'm not looking to buy earbuds so why sho...
Amazon delivered a package to us that We Did Not Order. *We want to return it and credi...
I'm trying to sign in to my account, but for verification, it's giving a messaging code...
Was billed for something to my cc several months in a row..was not me I don't have acc...
Was trying to activate my Amazon Prime account and get the Prime Video service on my TV...
All of a sudden my orders are written in Spanish. How can I change it back to English?
Someone is following one of your delivery truck drivers and stealing packages.
i want to speak to someone that is in USA just had a terrorizing phone call from alle...
I am trying to find out who sent me a book*gift. There is no card or receipt on the envelope
I keep receiving fake emails regarding the closing of my Amazon account. They are askin...
My order of Boost balanced nutritional drink is EXPIRED—*******. This order should be r...
I’m in a rush, and it will not provide me a refund code for some reason
Hi*I have cancelled my Amazon Prime subscription. It expires on **.*.**. However...
I placed an order, but the device is defective, it does not work. Also, it didn't even...
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Service Clients
3 min2439
cis@amazon.com
Service Clients
<10 heures2141
Live Chat
Service Clients
3 min999
Online Help
Service Clients
<6.85715 heures1720
facebook.com/Amazon
Service Clients
10 min2757
@amazon
Service Clients
6 min2606
Online Help
Service Clients
<2 heures2598

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!