Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I am unable to register a new Kindle ereader.*Would think I would get help to register...
Unable to register new Kindle ereader.Sent to*** MACARTNEY DV MARIAN Qld ****. *Have sp...
unable to register new ereader! Rang yesterday and was told that they would call me bac...
I got charged for starz I need a refund
I ordered some packaging tape. An empty sealed envelope was delivered without the prod...
** glass spice jars with lids- I ordered this item before and received the spice jar tr...
being billed twice for same thing
My Prime membership is due today. I can't remember if it is autopay, and I don't see t...
Today an Amazon delivered packets with a Hertz white van at **** Del Rey Drive Colo. Sp...
ordered an item and it is addressed to me not my nieces name in Houston Texas
I have a security or someone using my account
I cant access my account without a verification code and my cell phone won't receive a...
Ordered two packages of cat chews. One wasn't full.
Tracking ID: ************ *Actually delivery date today **********above order not deliv...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Service Clients
3 min2413
Service Clients
<10 heures2115
Live Chat
Service Clients
3 min999
Online Help
Service Clients
<6.85715 heures1694
Service Clients
10 min2731
Service Clients
6 min2580
Online Help
Service Clients
<2 heures2572

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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