We're sorry to hear about this issue. Please note that ScentBird takes security and privacy very seriously. In this circumstance, it's essential to change your ScentBird account password immediately and check your payment methods for any unauthorized charges. If you notice any suspicious activity, get in touch with your bank to report this. Additionally, this might be a case of identity theft, so consider reporting it to local law authorities too. While we can help with providing general steps, we can't directly assist with specific account issues, for that you need to engage with ScentBird's customer support.
Asked Apr 16, 2024 5:43 PM